Tia Marie Smith
Tacoma, WA *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Server/Bartender
Puget Sound Pizza - Lakewood, WA
November 2023 to Present
Server:
Greeting and seating customers
Presenting menus and explaining menu items.
Taking food and drink orders.
Delivering food and beverages to tables.
Checking in with customers to ensure satisfaction. Processing payments and operating the cash register. Collaborating with the kitchen staff to ensure timely delivery of orders. Upselling food and beverages.
Cleaning and setting tables.
Assisting with opening and closing duties, such as restocking supplies and cleaning the dining area. Kitchen Staff:
Preparing and cooking pizzas and other menu items according to recipes and customer specifications. Organizing and stocking ingredients and kitchen supplies. Operating kitchen equipment, such as ovens, stoves, and food processors. Maintaining cleanliness and food safety standards in the kitchen. Working with the server staff to ensure accurate and timely preparation of orders. Collaborating with the rest of the kitchen team to ensure smooth operations during peak hours. Assisting with food preparation, such as chopping vegetables, grating cheese, and preparing dough. Managing food inventory and communicating with management about ingredient needs. Following proper food handling and sanitation procedures. Contributing to opening and closing duties, such as cleaning and organizing the kitchen area. In a casual bar and pizza restaurant, both server and kitchen staff play important roles in providing a positive dining experience for customers. Good communication and teamwork between the front-of- house and back-of-house staff are essential for the success of any establishment. Reference- Kevin Stephenson +1-253-***-****
Hostess/Expo
Boathouse 19 - Tacoma, WA
May 2023 to September 2023
Summer Job
Salary: $25,000.00 USD Per Year
Hours per week: 20-25
Duties, Accomplishments and Related Skills:Responsibilities as ahostess you greet guests upon arrival, escort them to their table, provides menu, wine list, and highlight best-of-season specialties.Maximizes guest seating and table turns, ensuring a smooth flow of the restaurant, including proper section rotation.Manages special seating requests consistent with availability.Relays messages to servers or server assistants as appropriate.Answers telephone, gives directions to restaurant, addresses questions, and takes reservations and messages.
Qualifications:
Must be able to work in a team-oriented environment.Must be able to perform simple mathematical calculations.Must be able to speak, read, write and understand English.Must be able to speak clearly and listen attentively to guests and other Team Members.Must possess excellent guest relations skills. As the runner/expo, I’m between the kitchen and guests, being in constant motion ensuring plates are finished in the kitchen and food is delivered quickly and accurately to guests. Describing the food being presented and handle or communicate guest requests as they come up. Responsibilities - Read tickets, finish plates and run food or delegate to a team member.Describe dish being dropped at the guest's table and ensure they are satisfied before returning to the kitchen.Retrieve any items guests may need to accompany their meal.Assist servers in side work during down times. Be sure station is set with all items needed by both the BOH and the FOH.Maintain a clean workstation. Reference :Stayce 253-***-****
Tara253-***-****
Okay to contact: Yes
Chaplain's Assistant
United States Navy - Silverdale, WA
May 2021 to September 2022
Salary: $43,000.00 USD Per Year
Hours per week: 40+
Duties, Accomplishments and Related Skills:
Responsibilities as a Chaplain's Assistant are supporting chaplains of all faiths and religious activities of the command, maintaining records, ecclesiastical documents and references of various faith groups, maintaining liaison with religious and community agencies, assisting in preparation of devotional and religious educational materials, and audiovisual displays. As custodians, rigging and unrigging for religious activities, publicizing the command's religious activities, performing administrative, clerical, and secretarial duties, stocking and maintaining supplies and inventory. As a customer service representative of the NBK (Naval Base Kitsap) Chapel, I screened 350 personnel seeking services from Chaplains.Successfully rigged, supported, and unrigged 100 Chapel service events dedicated to 303 active duty, reserves, or retired personnel and their dependents. Prepared linens/altar cloth/other ecclesiastical components for service. Maintained and organized the Inventory. Checked in 300 personnel into the chapel here at NBK and kept record, as well as any needs that they might need during there time here at NBK. Supported and led the successful collection and donation of 6,000lbs of food for the community during the FEDS FEED FAMILY PROGRAM. Accumulated a total of 35 volunteer hours at the NBK-BangorMovie Night, Gorst Creek, and Bremerton Food Line. Skills: Excel Spreadsheet, PowerPoint, Outlook
Reference: Steven Kennan 760-***-****
Okay to contact: Yes
Aviation Boatswain's Mate Handler
United States Navy - Bremerton, WA
April 2020 to May 2021
1400 Farragut Street
Bremerton, WA
4/2020 - 5/2021
Salary: $26,000.00 USD Per Year
Hours per week: 40+
Duties, Accomplishments and Related Skills:
Responsibilities as an Aviation Boatswain's Mate Handler (ABH) is assisting with the launch and recovery of aircraft, spotting and securing aircraft and equipment, performing crash rescue and crash removal duties in connection with aircraft launch and recovery, firefighting and damage control duties, operating and maintaining ground-handling equipment used for moving and hoisting aircraft. Rehabilitation of1,000 square feet of flight deck non-skid, 20 flight deck lockers, and 2,000 feet of catwalk area ensuring flight deck operational readiness.
Contributed to maintenance, upkeep, and renovation of 89 divisional spaces. As a maintenance person, assisted in the completion of 300 planned maintenance actions consisting of 550 man hours directly improving the boat's overall material condition. As a Blue ShirtChock/Chaining aircraft or Tractor driving, I had a role in the safe execution of 31,000 aircraft moves which contributed to the safe launch and recovery of 7,000 aircraft in support of Operations INHERENTRESOLVE, FREEDOM'S SENTINEL and OCTAVE QUARTZ in the FIFTH and SEVENTH Fleet (AOR)Area ofResponsibility.
As an Elevator Operator had an integral role in the successful completion of 8,000 mishap- free aircraft moves, 4,000 launch-and-recoveries, and 500 elevator runs. Skills: (Blue Shirt)Chock/Chaining, (Tractor Driver), Parking/Moving the aircraft with tow tractors
(ElevatorOperator) Running Flight Deck Elevators, or working the spotting board in flight deck control. Reference: Amanda Soliai Clark 808-***-****
Okay to contact: Yes
Base Security
United States Navy - Bremerton, WA
April 2018 to April 2020
1400 Farragut St
Bremerton, WA
4/2018 - 4/2020
Salary: $26,000.00 USD Per Year
Hours per week: 40+
Duties, Accomplishments and Related Skills:
Responsibilities as Base Security; performing antiterrorism, force protection, physical security, and drilling on land and at sea. Performing investigations, controlling base access points, conducting berthing inspections, conducting base security patrols, providing protective service to high ranking and government officials, and as well as helping inside/outside of a (DRB)Disciplinary ReviewBoard (XOI)Executive Officer Inquiry, and(NJP)Non-Judicial Punishment. Enforced and maintained the(COMTHIRDFLT)Commander, Third Fleet In port security plan requirements during a demanding DockingPlanned Incremental Availability (DPIA) while standing Sentry duty on various fixed and mobile posts.
Ensured the safety and security for more than 3,000 sailors, DOD Civilians, and assigned contractors.Effectively trained and mentored 10 sailors within my fire team conducting 20-30 hours of on the job training.
Skills: (Dispatch), (Sentry), (M9)Beretta 92FS semi-automatic pistol, (M4)Carbine, Caliber 5.56 mm. Reference : John Wendell Duya 619-***-****
Okay to contact: Yes
Restaurant Server/ Bartender
Cotton Patch Cafe - Flower Mound, TX
January 2017 to September 2017
6101 Long Prairie Rd
Flower Mound, TX
1/2017 - 9/2017
Salary: $35,000.00 USD Per Year
Hours per week: 30
Duties, Accomplishments and Related Skills:
Responsibilities as a Restaurant Server/ Bartender is promptly and warmly greeting guests while taking food and beverages/alcoholic beverages in an efficient manner. While following established steps of service, delivering the food promptly and professionally and maintaining safe food handling and sanitation standards. Following up periodically to assist with any additional needs or requests, and demonstrating complete understanding of menu items and ingredients. As needed, demonstrating knowledge of specialized diets and allergens. Communicating directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated. Exhibiting exceptional communications skills and demonstrating the ability to get along well with others. Remaining flexible and patient when communicating with guests and staff. Collecting tickets and following proper cash-handling procedures. Promoting a clean, safe and neat environment for guests. Promptly addressing complaints or issues relaying relevant information or complaints directly to supervisor. Ensuring that the dining room is properly set up prior to and after the service period keeping areas clean and neat while meeting established sanitation standards.
Reference : Kylea Webb 972-***-****
Okay to contact: Yes
Sonic Carhop
Sonic Drive-In - Lantana, TX
January 2016 to January 2017
Carhop/Waitress
Sonic Drive-In
7060 Justin Rd
Lantana, TX
1/2016 - 1/2017
Salary: $30,000.00 USD Per Year
Hours per week: 30
Duties, Accomplishments and Related Skills:
Responsibilities for a Car Hop/ Waitress is ensuring that product meets operational, quality, and appearance standards before being delivered to guests. Delivering product to guests by carrying and balancing a tray weighing up to 25 pounds. Providing friendly, quick, and polite service to guests. Promptly responding to guest requests. Reporting customer complaints/issues if needed to the Manager.Assisting guests with payment. Making accurate changes quickly and efficiently. Clearing trays and trash from guest's vehicles, patio, drive-thru, and parking lot. Complying with all company policies, procedures, and operational standards. Performing regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards. Team Member/Team Leader
Whataburger - Highland Village, TX
June 2015 to January 2016
Salary: $22,000.00 USD Per Year
Hours per week: 30
Duties, Accomplishments and Related Skills:
Responsibilities as Team Member/ Team Leader is fulfilling Whataburger’s customer service commitment to excellence by ensuring each customer enjoys a hot, freshly-prepared product, of the highest quality ingredients; made to order and promptly served in a comfortable, clean, friendly environment.Duties are to provide Whataburger-quality service to all customers.Demonstrate the ability to accurately explain the “Whataburger Difference” to customers.Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.Ensure all products are stocked, maintained, and prepared according to Whataburger quality standards.Maintain a clean, safe working environment.Properly stock inventory using First-In/ First-Out (FIFO).Clean the customer service areas by following the proper procedures as directed by the management person on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.Achieve certification at the specific stations associated with a position, as well as cleaning and sanitation procedures.Demonstrate fiscal responsibility with all Company assets by following company cash handling policies.Demonstrate ability to be a “team player” by contributing to the team’s success and communicating effectively with other team members.Assume additional responsibilities as assigned. Qualificationsare demonstrating ability to communicate and maintain an effective working relationship with management and co-workers.Demonstrating ability to work in a team environment. Reference : Peter Browne 469-***-****
Okay to contact: Yes
Education
High school diploma
John H. Guyer High School Denton - Texas
August 2014 to May 2017
Skills
• Restaurant Experience
• Food preparation
• Maintenance
• Cashiering
• Host/Hostess
• Customer service
• Food Service
• Food Handling
• Leadership
• Administrative experience
• Microsoft Office
• Serving Experience
• Communication skills
• Military Experience
• Stocking
• Driving
• Organizational skills
• Cash handling
• Restaurant experience
• Serving
• POS
• Food handling
• Upselling
• Customer service
• Guest relations