Stephanie Guzman
Candidate Location: San Antonio, TX
Open interview availability
Relevant Skill Set:
• 18+ years of healthcare experience
• Knowledgeable with the authorizations and referrals process, medical terminology, ICD-9, and ICD-10 coding, data entry, medical records, office management, medical office, CPT coding, medical scheduling, and insurance verification.
• MS office proficient, EMR systems, eClinicalWorks, QuickBooks OMG Technologies
Molina Healthcare - Care Management Processor
October 2023 – January 2024
• Processing of authorizations and follow-ups for DME, MHM, DAHS,PAHS, RESPITE and reductions/denials
• Follow ups with members, maintaining extremely accurate tracking for reporting, satisfactions surveys, emails, and urepointploads into TruCare upon work completion and receipt of completed forms.
• Submit referrals, review BID and follow-up on status of BIDs.
• Obtain required forms (landlord approval, 2416)
• Submit cases for medical review when necessary.
• Obtained proper documentation for DME from Assigned Reps for equipment
• Generated authorities
• Insurance Verification
• Excel
• Microsoft Word
• HERO
• Web Del
• Spreadsheets
• Microsoft Teams
• Sharepoint
• QNXT
• CCA
• PEGA
Aston Carter
3M KCI USA
March 2023-June 2023
• Obtained proper documentation for DME from Assigned Reps for equipment
• Generated authorities
• Insurance Verification
• Excel
• Microsoft Word
• HERO
• Web Del
• Spreadsheets
• Microsoft Teams
Ph: 210-***-**** Email: *******@*****.***
Stephanie Guzman
Candidate Location: San Antonio, TX
Open interview availability
• Sharepoint
Professional Experience:
Superior Health Plan
August 2022-February 2023
Program Coordinator (Specialty Authorization Team)
• Processing of authorizations and follow-ups for DME, MHM, DAHS, and reductions/denials
• Follow ups with members, maintaining extremely accurate tracking for reporting, satisfactions surveys, emails, and urepointploads into TruCare upon work completion and receipt of completed forms.
• submit referrals, review BID and follow-up on status of BIDs.
• Obtain required forms (landlord approval, 2416)
• Submit cases for medical review when necessary.
Dr. Robert Nobles
December 2017 to August 2021
Front Office Coordinator
• Check in and check out patients.
• Answer multiple phone lines
• Insurance verification
• Generated referrals.
• Checked patient vitals
• Worked on MOMS system
• EKG’S and ABI’S
Renal Associates LLC
November 2013 to August 2017
Referral Coordinator
• Generated referrals in a timely manner
• Verified insurance.
• Worked with ECW
Dr. Arthur Hernandez
September 2011 to November 2013
Front Office Coordinator
• Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
• Oversaw insurance verification.
• Generated referrals and authorizations.
• Worked on MOMS and DUXWARE EMR
• Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
• Oversaw insurance verification.
• Generated referrals and authorizations.
• Worked on MOMS and DUXWARE EMR
Institute For Women's Health
August 2009 to August 2011
Insurance Verification Specialist/Patient Referral Coordinator
• Verified that patients had the proper insurance coverage prior to any procedures or appointment scheduling.
Stephanie Guzman
Candidate Location: San Antonio, TX
Open interview availability
• Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
• Updated all patient and insurance data regularly and carefully inputted changes into company's computer system.
• Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education:
High school diploma, McCollum High School - San Antonio, TX