Customer Service Patient Monitoring

© 414-***-****

MARCIA DALLING *) moesmces

* *********, **

Mots le aol SCOTS

i Dedicated Customer Service Profesional with practiced itractve

Professional skills to. deliver premium customer service to clients. Offering

Summary Collaborative and adapt slls to work Seamlessly wth ea members

ina fast-paced environment to drive the attainment of collective goals.

Skills + HIPPA Regulations + Communication « Time Management

+ HIPPA Guidelines + Active listening 6 Crieal Thinking

+ Cardiac Monitoring + Empathy + Problem Solving

Experience Ascension St. Joseph Hospital 03/2021 - 2024

Patient Monitoring/Telemetry Monitor Technician

+ Performed daily maintenance on telemetry equipment and

‘monitored patient vital signs

+ Monitored cardiac rhythms, analyzed data and reported findings

to medical staff

+ Assed patient's responses to treatments, medications, and

documented changes in patient conditions

Aurora Sinai Medical Center 03/2021- 2020

Health Unit Coordinator

+ Answered incoming calls and routed them to the appropriate

departments of staff member

+ Organized patient records, charts, and other dacuments in an

‘orderly manner

+ Assisted with scheduling appointments for patients and doctors

Education

Purdve University-Milwavkee Miwavkee, WI

Bachelor of Science: Psychology

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