Front Desk Office Assistant
Resume:
Garyanna Williams
Perris, CA **571
*****************@*****.***
Employment History
January 2023-March 2023
County of Riverside
Office Assistant
Perris, CA
Assisted the public by referring customers to sources of information, providing forms, assisting customers, maintaining information. Answered phones and assisting callers by providing information. Utilize recorded material to create new documents and files. Gathered information from a variety of source documents. Type, post data, and transmit information into a computer. Verified the accuracy of information entered and correct errors in transmission. Had to quit due to personal and urgent medical issues.
June 2018 – December 2021
Front Desk
Karma Automotive
Allied Universal
Riverside, CA
Greeted employees on their way in and out and signed them in. Utilized Microsoft Word and Microsoft Excel to track employee badges. Utilized propriety software to print employee badges. Set up events for the company and controlled traffic to make sure the event ran smoothly. Set up training videos for new employees. Trained new security guards on proper protocol and computer knowledge. Patrolled inside and outside the building to ensure the safety of the building. Logged data in proprietary software to keep record of unusual behavior. Answered phone and forwarded to appropriate person. Responsible for allowing maintenance workers in.
June 2021- December 2021
Safety Officer
Hospital Security Services
Moreno Valley, CA
Patrolled and made sure every part of the hospital was secure. Reported all suspicious activity and log them accordingly. Greeted employees and patients as they came in the hospital. Handled any disruptions that took place in the hospital accordingly, as in, call necessary back up if needed. Kept track of disorderly patients. Was responsible to remember patterns and use proper judgment in opening cases that involved disruptive staff and or patients. Escorted patients and employees to and from where they needed to be in a safe manner to make sure all assets were protected for the company.
August 2019- December 2019
Loss Prevention Officer
Ross
Moreno Valley, CA
Greeted employees and customers as they came into the store. Handled disgruntled customers, call for backup, if needed. Kept track of merchandise. Monitored customers to ensure merchandise wasn’t stolen. Escorted managers to ensure assets were safe. Completed daily report and emailed to supervisor.
May 2017 - February 2018
Security Officer/Front desk
Barry’s Security Services
Riverside, CA
Responsibility to walk around campus and check every room to see visible signs of a fire. Patrolled the campus periodically checking surrounding areas to see if there was anything that needed my attention. Patrolled the aisles of buses and company cars to make sure all doors and windows were secured. Held post and only let in authorized contractors. Responsible for access control and loss prevention which means, everyone in the building was allowed there and all products that belonged to the company stayed in the building. Ensured everyone in the building had the access required to enter the premises. Required to check any bags that came either in or out; log in any visitors, contractors, and give out one day badges for the day. Responsible for knowing all front desk protocol and log any events that had taken place on my shift in the computer and on paper.
February 2018 – June 2018
Security Officer
Imperial Security
Rancho Cucamonga, CA
Kept track of all events on my shift. Logged all trailers that came in and out on proprietary systems. Responsible for checking the trailers if empty and making sure the loaded trailers had seals. Patrolled the building making sure there were no safety hazards. Responsible for problem solving for employees.
Education
Guard Card - Valley Guard Online
Associate in Administration and Infosystem
Associate in Social and Behavioral studies
Certificate in Small Business Payroll Accounting
California Military Institute
High School Diploma
Perris, CA
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