Information Technology Technical Support
Resume:
Sudhakaran Anandan (Sudhakar)
Buffalo Grove, Illinois 60089
**********@*****.***
SUMMARY
A results-oriented information technology professional with extensive experience in all aspects of application development, systems analysis, programming, software/hardware, database administration, implementations, upgrades, migrations, project management, and technical support. An effective leader who creates realistic timelines and delegates tasks to ensure the on-time, under-budget completion of projects, promoting ongoing prosperity for a business. An analytical thinker who solves problems quickly to maintain smooth operations and assure optimum productivity for a corporation. EXPERIENCE
B RILEY FINANCIAL INC., Chicago, Illinois
Technical Product Manager, 2021-present
Managing Advisory Services - Appraisal Evaluation Software (EVAL) product maintenance, many performance improvements and various enhancements, working with Business and Offshore Development/QA Teams
Procured EVAL product knowledge inhouse and reduced high consultant expenses for the company on EVAL maintenance, which the company have been paying for few years.
Reduced understanding and communication gap significantly between business and Offshore Development/QA teams
Oversaw six plus major and few minor releases annually using Agile/Scrum methodology. Led development/QA team members from requirements initiation until project completion
Completed many key enhancements related to automating EVAL business processes
Moved many screens to new .NET razor page technology using Entity framework and migrated SQL calls to C# code from maintenance perspective
Implemented right TFS source code branching strategy for Dev. team to accommodate Agile/Scrum methodology using Jira sprint board
Used .NET framework v4.8, C#, Visual Studio 2019, SQL Server 2017, TFS, Jira, PowerShell, Confluence, Microsoft Cognitive Services - SpeechToText and other third-party software for software development, build, deployment and documentation purpose
Created new QuickBase Billing Application and enhanced for Sales Admin, Project Leader, Finance & Accounting and Offshore Development/QA Teams
Learned QuickBase and completed many enhancements related to automating the business processes which users have been managing it manually
Worked with internal IT audit team to make sure this application is compliant from KPMG/Sox perspective R1 RCM INC., (previously called ACCRETIVE HEALTH, INC.), Chicago, Illinois IT Manager, 2011-2021
Setup CI/CD with Jenkins and make use of wide range of plugins available to setup smooth developer friendly workflows.
Developed custom Jenkins jobs/pipelines that contained PowerShell, Batch scripts utilizing to automate continuous deployment.
Implementation of Release Management automation processes using Team Foundation Server (TFS).
Contributed to cloud migration project and maintained different PROD/Non-PROD environments.
Contributed to Revenue Cycle application and database architectural projects.
Managed multiple projects release timelines and budgets
Managed and supported new facility on-boarding projects
Oversaw environment, release management and change management process improvement of Revenue Cycle Management Application releases.
Provided necessary information to support KPMG/Sox IT audit requirements.
Used Agile/Scrum methodology for software development as well as Bitbucket (Git), Jenkins, PowerShell, Jira, Confluence, Service Now, Tableau, Octopus, XL-Release/Deploy, Microsoft ALM, TFS 2015, .NET Nuke framework, and T-SQL, using SQL 2012/2014/2017.
Managed configuration of SOA Software AG and Tableau UAT servers.
Hands-on experience with installation, configuring and debugging RabbitMQ service.
Managed Windows OS 2012/2013 under IBM Cloud/Skytap and SQL 2014/2017 upgrade releases Sudhakaran Anandan, Page 2
Implemented and performed key tasks for TFS 2010 to 2012 upgrade, including code migration as well as build and deployment automation.
Performed key administrative tasks, including creating from scratch and maintaining new UAT, STG and PREP environments for testers.
INSURANCE AUTO AUCTIONS, INC., Westchester, Illinois Application Development Manager, 2004-2011
Contributed to development and completion of automated salvage auction process (ASAP) project. Administered key projects to enhance ASAP user interface (UI) and user performance.
Performed key administrative tasks, including managing and maintaining new/enhancement project releases as well as technology initiatives.
Provided proactive leadership to project team members and updated status of projects.
Oversaw six ASAP major releases annually as well as systems development life cycle waterfall methodology. Led development team members until project completion.
Interfaced with business analysts, QA, and operations/system engineering team during design, development, and implementation phases. Collaborated with offshore team regarding releases.
Implemented .NET migration of ASAP system modules from ASP/VB to .NET C#. Managed offshore team members in completing project.
Pioneered new procedures, improving development quality of product.
Managed data migration project for 100 new acquired branches. Led and delivered application technology upgrade projects, including SQL server 2005, IE 8.0, and Win7 compatibility.
Prepared management metrics charts on project status and resource utilization/productivity.
Used SDLC waterfall methodology for software development.
Designed and used time-entry system for corporate IT staff, capturing project hours and performance metrics.
Earned 2007 achievement award for data integration initiative in Insurance Auto Auctions, Inc. ADDITIONAL EXPERIENCE
SEI INFORMATION TECHNOLOGY, Oak Brook, Illinois, Senior System Architect, until 2004 EDUCATION
B.S., Computer Science
ADDITIONAL COURSEWORK
Project Management, 2010
DeVry University, Downers Grove, Illinois, USA
Software Architecture, 2008
Carnegie Mellon University, Pittsburgh, Pennsylvania, USA TECHNOLOGY SKILLS
Programming Languages: C#, C, and C++, ASP.NET, .NET Framework, Web service, Ajax, XML, MVC, Entity Design Framework, LINQ, jQuery, VBScript, JavaScript, Python, T-SQL, PowerShell Software: Visual Studio 2019/2022, MS SQL Server 2019, TFS, Subversion, Bitbucket, Jenkins, Jira, Confluence, Octopus, XL- Release/Deploy, Service Now, Elastic Cloud
Operating Systems: MS Office 365, Windows 10/2016+, IBM Cloud/Skytap, IIS 10.0 Sudhakaran Anandan, Page 3
PROFESSIONAL DEVELOPMENT
ITIL Foundation, Release validation and control, Pink Elephant, 2016 Project Management Training (PMP), College of Lake County, 2014 IT Professional Certification Program (IT-PC), Omicron, 2010 Project Management Trainings, American Management Association, 2007-2010 Implementing SQL Server 2005 for Developers, IMG, Inc., 2006 CERTIFICATIONS
AWS Certified Cloud Practitioner
ITIL Foundation
Microsoft Certified Solution Developer
Microsoft Certified Database Developer
Sun Certified Professional, Certified Java Programmer
Contact this candidate