Customer Service Order Selector

Walter Wallace

***************@*****.*** +1-678-***-****

WORK EXPERIENCE

Martin Brower Distribution Center Atlanta, GA

Order Selector May 2024 - Sep 2024

Conducted daily safety inspections of powered equipment to ensure optimal working condition. Demonstrated ability to work under pressure, prioritize tasks, and meet deadlines. Reported damaged or out-of-stock products to the manager, ensuring smooth operations. Assisted in training new team members in order selection, improving efficiency and accuracy. Managed pallet arrangements and transferred them from picking areas to dock doors for loading. Performed accurate and efficient order picking with a high accuracy rate. Provided training that led to an increase in team productivity. Sysco Atlanta Relogistics College Park, GA

Forklift Operator/Material Handler Aug 2023 - Mar 2024 Operated forklift and hand-sorted pallets, effectively separating usable and damaged wood pallets, reducing waste Loaded and unloaded trucks on ramps, ensuring safe and efficient handling of materials. Used forklift to transport materials safely across ramps and complete tasks within designated timeframes Auto Impact II Collision Repair Experts Decatur, GA Car Porter/Detailer/Painter Prepper Sep 2014 - Jun 2023 Transported vehicles, parts, and supplies efficiently, reducing wait times Managed inventory to prevent shortages, supporting smooth daily operations. Prepared vehicles for painting and performed detailed post-repair cleaning and finishing, ensuring a like-new appearance for customers.

Used strong communication and customer service skills to understand and meet customer needs, increasing sales Collaborated with team members to ensure task completion with 100% customer satisfaction. AK Security Services Atlanta, GA

Security Contractor Aug 2020 - Jun 2022

Utilize problem solving and communication skills to defuse difficult and potentially hazardous situations with an intended outcome of a non-violent resolution

Exercise mental control in demanding customer service related situations to provide the customer with a pleasant experience even when they do not receive their intended outcome Prepare daily shift reports summarizing any suspicious activity for cross reference with future occurrences Monitor activity employing technology including computer systems and closed circuit security systems EDUCATION

Redan High School Stone Mountain, GA, US

High School Diploma

SKILLS & INTERESTS

Skills :

Customer service and communication skills. Experienced in warehouse operations and packaging, with expertise in pallet jack and forklift operation. Skilled in loading, unloading, and heavy lifting, and knowledgeable in shipping, receiving, and security. Proficient with RF scanners and power tools, as well as order picking and selection. Knowledgeable in auto body repair

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