DaydrenRankins
Resume:
Daydren Rankins
Houston, TX *****
**********@*****.***
Dedicated and adaptable Customer Service Representative with a proven track record of providing exceptional service and building strong client relationships. Seeking to leverage my skills and experience in customer service roles to contribute effectively to a dynamic team. Unifi Services - Customer Service Representative
October 2022 - April 2024
- Provided excellent customer service to clients, addressing inquiries and resolving issues promptly and efficiently.
- Managed customer accounts and ensured accurate documentation of interactions.
- Collaborated with team members to optimize service delivery and enhance customer satisfaction.
Stonebridge Living - Home Health Aide
December 2021 - January 2023
- Assisted clients with daily activities, including personal care, medication reminders, and meal preparation, while maintaining a compassionate and supportive approach.
- Monitored and documented client health status, reporting any concerns to healthcare professionals.
- Strengthened rapport with clients and their families to foster a positive and trusting environment.
Marriott - Front Desk Agent
March 2022 - April 2023
- Welcomed guests, checked them in/out, and provided information about hotel amenities and local attractions.
- Handled guest inquiries and requests promptly and courteously, ensuring high levels of guest satisfaction.
- Collaborated with other hotel departments to coordinate guest services and resolve issues efficiently.
Compass Group - Housekeeper
October 2021 - December 2023
- Maintained cleanliness and orderliness of assigned areas according to company standards and procedures.
- Performed various cleaning tasks, including dusting, vacuuming, mopping, and sanitizing surfaces.
- Demonstrated attention to detail and efficiency in completing tasks to meet quality and time standards.
TMobile - Sales Rep
March 2019 - August 2021
- Greeted customers as they enter the store and actively engage with them to understand their needs and preferences.
- Drove sales by effectively promoting T-Mobile's products and services.
- Processed sales transactions efficiently and accurately using T-Mobile's point-of-sale systems.
- Followed up with customers to ensure their satisfaction and addressed any additional needs or concerns.
Professional Skills:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office Suite
- Detail-oriented with a commitment to excellence
Education:
Wheatley High School
Diploma (2003-2007)
Professional References:
Christian Randale (TMobile)
Jasmine Matthews (Marriott)
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