Front Desk Los Angeles
Resume:
Stacy Martinez
Kansas City, Kansas 66101
****************@*****.***
Education:
Miguel Contreras Learning Complex (MCLC) Los Angeles CA
August 2012- June 2016
●GPA: 3.6
●Relevant Program: School of Business & Tourism – and educational program focusing on business aspects and preparing students for future career opportunities
●Relevant courses: Entrepreneurship, Eco-tourism, Virtual Enterprise International
Experience:
Bulgogi Hut Korean BBQ (Host/Front Desk)
May 2016 - May 2018
●Perform a variety of tasks, from preparing the food, stocking supplies, serving, charging people for their food, handling cash, credit cards, and a cash register, cleaning tables and counters, resetting tables, greeting customers and answering questions.
LudoBird (Universal Studios Citywalk) (Line Cook & Register)
September 2017 - December 2018
●Greet all the customers politely when they enter the restaurant, Transfers orders to the kitchen to ensure their preparation, Monitor orders and ensure their prompt delivery. Helps package food in boxes and bags, Listens to and resolves customer complaints, suggestions, and inquiries, do inventory, loading and stocking.
Children’s Mercy Hospital (PST/CNA)
July 2021- November 2021
●Provided a safe environment for patients at high risk for falls or who require observation and supervision to prevent harm. Patient care technicians provide direct and indirect health care to patients by ensuring the cleanliness of their rooms, assisting with medical treatments and basic daily needs, monitoring their health, and performing basic nursing procedures.
Vibrant Health (OB/GYN( Receptionist & PSR)
April 2022 – December 2022
●Ob/Gyn/Pediatric Receptionist, greeted over 60 guests per shift, coordinated check in’s, and set future appointments. Collected insurance and directed them to their destinations. Also managed 2 phone lines and facilitated over 50+ phone calls a day with clients, staff, providers/drs. Also made calls to hospitals to set appointments for newborn children of our patients. Maintained an organized, clean, professional work space and waiting area. Provided excellent customer service with a helpful, and friendly attitude. Provided administrative and clerical support via Microsoft Office, eCW. I smoothly managed the day to day front desk operations for a busy Ob/Gyn and Pediatrics Clinic for the county, providing for 2 providers, 2 midwives and 1 Dr.
Awards/Certificates
●High School Diploma
June 2016
●Accounting
May 2024
●BLS
October 2024
Skills
●Bilingual in Spanish & English, Management Skills, Written and verbal communication skills, Customer service, Multitasking and prioritizing, Dependability,
●Familiarity with Microsoft Office, Problem-solving, Ability to work under pressure, Attention to detail, Professional phone etiquette,
●Office Administration ADP Knowledge, Kronos Knowledge, Basic CNA duties, eCW knowledge,
●Accounting knowledge
Contact this candidate