Surbhi Surbhi
Professional Summary
Surbhi Surbhi
Madera, CA, 93638
***********@******.***
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help the team achieve company goals.
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Skills ● Quality Improvement
● Shift Scheduling
● Mentoring
● Cash Handling
● Work Planning
● Team Supervision
● Overtime Management
● Safety processes and procedures
● Complex Problem-Solving
● Attention to Detail
● Problem-Solving
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Experience Walmart / Remodeling and overnight Stocker June 2024 - Present, Madera, US
● Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
● Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
● Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
● Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
● Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
● Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Mann Assessment and psychotherapy / Assistant Manager October 2023-July 2024, Fresno, US
● Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics
● Developed team members' skills through targeted
coaching sessions, resulting in improved individual performance.
● Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
● Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
● Coordinated resources effectively to meet project deadlines and achieve desired results.
● Implemented employee recognition programs that
boosted morale and increased retention rates within the team.
● Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
● Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
Education
Languages
Royal Holloway university/ Project Management
2022 to 2023,Londan, UK
Lyallpur Khalsa College / Bachelor of commerce
May 2016- Jul 2019, Jalandhar,Punjab, India
● English
Professional English Level
● Punjabi
Native or Bilingual
References:
David Kayon
Fernando Naverro