Certified Phlebotomy Tech
Resume:
Chloe Washington
Reform, AL *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Medical Assistant
Taylorville Family Medicine-Tuscaloosa, AL
November 2023 to Present
• Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.
• Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.
• Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
• Educates patients by providing medication and diet information and instructions; answering questions.
• Completes records by recording patient examination, treatment, and test results.
• Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Designated Phlebotomy Trainer
Freedom Plasma-Hueytown, AL
January 2023 to November 2023
• Train staff on venipuncture
• Setting up and disconnects
• Provide all necessary information on center, donor, etc. Phlebotomist
Freedom Plasma-Hueytown, AL
September 2022 to November 2023
• work directly with patients by obtaining blood specimens through venipuncture and/or finger sticks, and prepare specimens for transport and laboratory testing
• Prep donors for and perform venipuncture.
1. Respond to and assist with handling donor reactions in accordance of guidelines. 2. Set's up, disconnects, and operates the automated plasmapheresis machines, including response andevaluation of all autopheresis troubleshooting displays, documentation of exceptions, and the like. Certified Nursing Assistant
Glen Haven Health and Rehabilitation-Northport, AL August 2021 to August 2022
• Checked vital signs
• Provided individualized and friendly care for clients and patients
• Assisted with wound care
• Served meals to clients and patients
• Worked in a nursing home, nursing facility and hospital
• Administered clients' and residents' medication
• report and record observations of patient's conditions
• Tend to dementia patients' personal needs
• Turning or moving patients
• Gathering medical supplies
• Bathing patients
• Grooming patients by brushing their hair, teeth, shaving them, etc.
• Feeding patients and documenting their food and liquid intake
• Checking vital signs such as blood pressure and heart rate
• Answering patient calls
• Documenting information
• Cleaning rooms and bed linens
• Stocking supplies
• Assisting with some medical procedures
• Safety procedures
• Transporting patients
Laboratory Service Assistant
Millennium Health-Colorado Springs, CO
August 2020 to May 2021
• Provide the patient, in advance, with appropriate collection instructions and information on fasting, diet, and medication restrictions when indicated for the specific test.
• Verify the patient's identification with at least two identifiers at the time of collection.
• Process and store the specimen as required.
• Prepare for shipping of the specimen
• Enter all Patient information in chart
Front Desk Manager
Gold's Gym-Colorado Springs, CO
June 2018 to March 2020
• Managing and training the concierge, night auditor and team of receptionists
• Ensuring the front desk provides a professional and friendly service for customers
• Dealing with customers, including handling complaints when they come to the desk
• Troubleshooting emergencies
• Scheduling
• Liaising with other departments
• Inventory
• Sales
Phlebotomist
GRIFOLS Biomat USA-Colorado Springs, CO
August 2017 to November 2019
• Greet the donor
• prep the donor for the plasma donation
• perform the stick and set up for the plasma donation
• set up the machine
• cut the plasma bottles
• do the proper documentation
• seal and deliver the bottles to the lab.
• collect plasma samples from patients
• practice proper patient identification
• label vials with patient names and dates
• expect to work with a large number of patients varying in age and health status
• be friendly, courteous and sympathetic when it comes to working with patients
• keep your phlebotomy cart or station well-organized at all times
• practice infection control standards at all times when working with patients and equipment Clinical Care Coordinator
STARTEK-Colorado Springs, CO
December 2016 to February 2017
• Manage patient care
• Patient screening
• Communicate with nurses and physicians
• Handle inbound calls and answer patient questions
• Connect with new patients via phone and email
• Coordinate with insurance carriers
• Process pharmacy orders and respond to inquiries and issues regarding said orders
• Review medication inventory
• Communicate with patients to determine and confirm their supply needs
• Arrange and coordinate provision of special equipment or therapy for at-home care
• Work with Human Resources
• Maintain files
• Patient case management tasks
• Locate and provide community resources to patients and their family members
• Assist the care team with goal setting
• Help with data collection
• Maintain patient confidentiality
Certified Nursing Assistant
GLEN HAVEN HEALTH & REHABILITATION-Northport, AL
November 2014 to August 2015
• report and record observations of patient's conditions
• Tend to dementia patients' personal needs
• Turning or moving patients
• Gathering medical supplies
• Bathing patients
• Grooming patients by brushing their hair, teeth, shaving them, etc.
• Feeding patients and documenting their food and liquid intake
• Checking vital signs such as blood pressure and heart rate
• Answering patient calls
• Documenting information
• Cleaning rooms and bed linens
• Stocking supplies
• Assisting with some medical procedures
• Safety procedures
• Transporting patients
• Taking care of wounds
Education
Associate's degree in Physical Therapy
Shelton State Community College
January 2024 to Present
High school diploma
Pickens County High School - Colorado Springs, CO
August 2007 to May 2013
Certificate in Phlebotomy
National American University
Skills
• Vital Signs
• Medical Records
• Dementia Care
• Alzheimer's Care
• Caregiving
• Patient Care
• Nursing
• EMR Systems
• Transcription
• Phlebotomy
• Laboratory Experience
• Venipuncture
• Infection Control Training
• EMR systems
• Specimen collection / processing
• Data collection
• Customer service
• Laboratory experience
• Software troubleshooting
• Vital signs
• Sales
• Cash handling
• Histology
• Quality control
• Time management
Certifications and Licenses
CPR
CNA
First Aid Certification
Certified Phlebotomy Technician
July 2017 to Present
Certified Personal Trainer
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