Office Assistant Data Entry
Resume:
Marizel J. Ocampo
******@*****.**
Leduc, Alberta
Summary
Customer service professional and people-oriented, can manage multiple tasks and enhance workflow. Meticulous, with a strong work ethic, creates a positive experience in complex situations. Skills
"Manage multiple tasks and variable workloads, adapt to challenging work environments, excel in personal relations, work independently and with others in teams, committed to professional development."
Work Experience
Nucor Rebar Fabrication October 15, 2024- October 28, 2024 Internship
Fort Saskatchewan, AB
Developed skills in accounts payable and receivable, billing, generating monthly statements, and communicating with suppliers via email.
Matched invoices to purchase orders including coding and data entry.
Gained experience in data entry, proofreading correspondence, assisting with both manual and computerized filing, and maintaining client records following privacy policies.
Enhanced communication skills, and phone etiquette by professionally and kindly relaying telephone calls, and messages and handling in-person inquiries.
Managed the office supplies inventory, and operated office equipment such as copiers.
Comply with company safety policy and manage the visitor’s tracking system. Sangha Operating Group - McDonald’s May 2009- September 2024 Department Manager 1
Nisku, AB
Established administrative work procedures to track staff's daily tasks and performance.
Managed filling system, entered data, and completed employee’s tracker.
Completed forms, reports, and records all documentation to employee's file.
Send emails for office supplies requests, daily recaps, and calendars.
Effectively managed payroll timekeeping, and paper works for new hires.
Handled weekly applicant tracker system monitoring, by filling and checking the job portal applicants.
Recruited, interviewed, and hired employees and implemented a mentoring program to promote positive feedback and engagement.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Motivated employees through special events, incentive programs, and constructive feedback to perform at peak efficiency and quality.
Managed staff procedures and maintained adequate coverage for all shifts.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Analyze monthly training goals, and objectives, and create tactics to address opportunities.
Food safety compliance for all employees, monitor behavior and product quality. Freemont Foods Corporation - Jollibee
Assistant Manager 1
Legazpi City, Philippines September 2001 – May 2009
Ensure compliance with FSC standards in the store.
Assess employee performance against standards.
Collaborate with management on store production systems.
Develop and implement a maintenance plan.
Complete the production and sales guide to optimize service speed and reduce waste.
Oversee the safety program and fund control procedures.
Maintain productivity standards for sales man-hours with balanced staƯing.
Create manpower schedules, including breaks and vacations.
Orient management trainees on company policies and responsibilities. Computer and technology knowledge
Microsoft Excel
Microsoft Outlook
Microsoft Word
Microsoft OƯice
Education
Robertson College
Administrative OƯice Assistant November 2024 expected graduation date. Aquinas University College, Philippines (1997-2001) Bachelor of Science in Business Administration (Maj. Marketing)
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