Medical Billing Patient Navigator

Breanna Bergman, CPC-A, MCBC

Burlington, Iowa

*******@*****.*** • 319-***-****

PROFESSIONAL AFFILIATIONS and CERTIFICATIONS

American Academy of Professional Coders (AAPC), Member in good standing

Certified Professional Coder, Apprentice (CPC-A)

American Medical Certification Association (AMCA), Member in good standing

Medical Billing and Coding Certification (MCBC)

EDUCATION

Western Illinois University

Bachelor of Science Degree, Communication Sciences & Disorders

Southeastern Community College

Associates of Arts Degree

RELEVANT SKILLS and TRAINING

CPT ICD-10-CM HCPCS

Medical Terminology Anatomy Physiology

Relative Value Units HIPAA Policies Coding Guidelines

NCCI Edits Medicare Parts A, B, C, D Modifiers

Coding Payment Policies Place of Service Compliance

Consent to Treat Advance Beneficiary Notice Discharge Summaries

Microsoft Office Suite QuickBase Patient Navigator

PROFESSIONAL EXPERIENCE

Patient Navigator

PowerBack Rehab, February 2024 to November 2024

Provided patient referral intake for physical, occupational and speech therapies. Obtained referral orders, home health discharge summaries and patient consents to complete the process.

Provided customer service for large call center, obtaining patient self-referrals, answering questions about the company’s services and directing calls wherever needed.

Assistant Underwriter

MFS Mutual Insurance Company, December 2016 to September 2022

Managed annual homeowners insurance renewals, performing credit checks and policy amendments to ensure accuracy and compliance with underwriting standards

Maintained client records, determine policy non-renewals, and issue property exclusions, communicating with clients throughout the process

Executive Assistant

Borghi USA, April 2013 to August 2014

Provided customer service and delivery of manufactured products to companies, adhering to strict deadlines to maintain client satisfaction and business efficiency

Oversaw a range of clerical tasks, including operating a multi-line telephone system, filing, managing office supply inventory, distributing mail, scanning, and copying, contributing to the smooth operation of office activities

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