Call Center High School
Resume:
High School Diploma:
Alhambra High School
Phoenix, Arizona
**********@*****.***
Phoenix, AZ 85019
Skills
• Shipping and receiving
• Loading and unloading
• Complaint resolution
• Positive and professional
• Microsoft Excel
• Call center procedures
• Adaptive team player
• Retail sales customer service
• High-energy attitude
• Call center experience
• Typing proficiency
• Bilingual
• Excellent communication skills
• Reading comprehension skills
• Excellent people skills
Education And Training
I am a bilingual professional adept at managing multiple tasks simultaneously while maintaining sharp attention to detail. My outgoing nature and commitment to staying actively engaged in my work have honed my ability to organize effectively and participate fully in team settings. I have a passion for learning new concepts and skills, which complements my curiosity and drive for personal and professional growth.
My interpersonal skills range from being the energetic and humorous center of attention to exercising quiet empathy and understanding in more reserved moments. I pride myself on being a dependable and dedicated individual. Confidence, honesty, loyalty, and determination are the cornerstones of my professional ethos, and I bring a conscientious, optimistic, and enthusiastic approach to every endeavor. My bravery is matched by a deep sense of empathy, allowing me to connect with and support those around me effectively. I am eager to bring these qualities to a dynamic team where I can contribute to shared goals and achieve new levels of excellence. Koi Distribution - Receiving Unloader
Phoenix, AZ
06/2024 - 09/2024
Metro By T-Mobile - Authorized Dealer
Phoenix, Arizona
12/2023 - 06/2024
Diana Morales
Summary
Experience
Unloaded incoming shipments from delivery trucks and containers, verifying items against packing slips.
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Inspected shipments for damages or missing items, and reported discrepancies to supervisor.
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Stocked merchandise on shelves in warehouse or store according to predetermined locations.
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Labeled all products accurately before stocking them in the appropriate areas.
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Packed outgoing orders according to company standards and shipping requirements.
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Developed and implemented new sales strategies to increase customer satisfaction and loyalty.
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• Assisted customers in selecting the most suitable products for their needs.
• Resolved customer service issues promptly and professionally. Maintained accurate records of inventory levels, product orders, pricing and promotions.
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Provided technical support to customers regarding product usage and troubleshooting issues.
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Organized promotional events in order to create brand awareness among target audiences.
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