Senior Director Financial Services
Resume:
MARK LINDNER
CONTACT
*********@*******.***
PROFILE
As an experienced communication professional, I’ve developed strong skills in print and electronic publications as well as public speaking. My background includes a variety of industries, including non-profits, state agencies and corporate.
SKILLS
WRITING
DESIGN
BRAND AWARENESS
PUBLIC SPEAKING
ANALYTICAL PROBLEM-SOLVING
SEO KEYWORDS
SHAREPOINT
HUBSPOT
EXPERIENCE
Communications Specialist – LeClair Group
2022 - 2024
In this role, I was responsible for creating written materials for health and life insurance agents:
-drafting a weekly newsletter to insurance agents in HubSpot
-completely redesigned and branded the publication
-changes resulted in significant increases to open rates and views
-marketing brochures
-social media posts
-a quarterly consumer-facing publication
Sr. Marketing Communication Specialist – Lube-Tech
2019-2022
As the primary communication specialist for an oil and fluid manufacturer, my duties consisted of:
-blog posts about products and services
-technical product papers
-internal newsletter
-initiated two major overhauls to improve content and delivery
-key contributor for a complete redesign of a website
-drafted copy
-updating and editing content
Regulatory Materials Specialist - UCare
2017-2019
This position involved providing important information to consumers about health care plans. I also updated customer service representatives who were responsible for assisting customers:
-wrote Evidence of Coverage manuals and Annual Notice of Change documents
-used SharePoint to revise an extensive customer service website
Info Officer/Employer Outreach Liaison – PERA and TRA
2000-2015
My roles with PERA and TRA both involved ensuring local government employers had accurate knowledge of Minnesota pension plan coverage laws:
-wrote and designed quarterly local government-facing newsletters
-created and presented training seminars regarding pension plan laws
-spoke to groups ranging from 2 people to over 400
-developed a thorough understanding of Minnesota Statutes
-drafted 170+ page PERA Employer Manual
EDUCATION
MALS - Writing
Hamline University
BA - English
Augsburg College
AA – General Studies
Lakewood Community College
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