Table Games Floor Supervisor
Resume:
Canela McKnight
Rancho Mirage, CA *************@******.***
Mobile: 442-***-****
Table Games Floor Supervisor
Professional Experience
Agua Caliente Casino – Palm Springs
Palm Springs, Ca
Table Games Floor Supervisor/Part-time Pit Manager (Pencil) 01/2024 – 11/2024
11/2022 – 11/2023
Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements
Monitors the performance of subordinates, ensuring adherence to casino policies and procedures.
Oversees and maintains integrity of Table Games activity.
Possess good working knowledge and understanding of Table Games.
Approves and oversees count table inventory at the beginning and end of shifts.
Facilitates replenishment of chips.
Supervises issuance of cards.
Instructs personnel on table assignment.
Ensures application and/or compliance of federal currency reporting requirements.
Handles minor guest complaints.
Assists Shift Manager with gaming operations.
Can perform duties assigned by Shift Manager
Directly supervises the dealers. Carries out supervisory responsibilities in accordance with the organizations policies, procedures and applicable laws.
Responsibilities include planning, assigning and directing work; gives input on performance appraisal; rewarding and disciplining employees per approved casino policies; addressing complaints and resolving problems.
Responsible for assigning dealers to strings and floor managers to their assigned pit.
Responsible for early outs and bust outs of dealers and floor supervisors Table Games Dual Rate
09/2022 – 10/2022
As a dual rate, my duties include the dealer responsibilities, and the duties listed below.
• Directly supervises the dealers. Carries out supervisory responsibilities in accordance with the organizations policies, procedures and applicable laws.
• Responsibilities include planning, assigning and directing work; gives input on performance appraisal; rewarding and disciplining employees per approved casino policies; addressing complaints and resolving problems. Table Games Dealer
10/2020 – 09/2022
• Under the direction of the floor supervisor, I am responsible for dealing a variety of casino banking games in strict accordance with the rules of the respective games and the Table Games Department policies and procedures.
• The Table Games Dealer also provides guests with a pleasant gaming experience by greeting, and behaving in a professional, friendly and courteous manner.
• Explains and interprets the rules of the games to patrons.
• Adheres to Table Games policies, procedures and internal controls.
• Exchanges currency for gaming chips.
• Ensures all wagers are within the minimum and maximum table limits.
• Handles chips with accuracy and speed.
• Displays all hands in a clear and easily readable manner.
• Pays winning bets and collects losing bets.
• Ensures the security and integrity of the game.
• Verifies currency and announces amounts of $20 or more before placing bills in the drop box.
• Calls for service or rulings as needed.
• Passes on game related information to the incoming dealer.
• Performs other duties as assigned to support the efficient operation of the department. Staffco, LLC
68956 Perez Road
Cathedral City, Ca
First Time Packaging –
Infusion 11/2023 – 01/2024
Responsible for:
• Infusing and packaging product
• Meet daily goal of 15,000 products packaged
• Working with a team to complete daily goal
• Cleaning equipment to ensure no cross contamination occurs
• Changing positions on the line to ensure the production line does not slow or fall behind to meet daily goal.
• Substitute for the production lead in their absence.
• Deep cleaning at the end of each day.
• Account for damaged product for loss prevention
Date Palm Country Club
36200 Date Palm Drive
Cathedral City, Ca
Assistant and Sales Manager
06/2016 - 06/2020
Directed operations involved in ensuring efficient delivery of on-going support in execution of daily operations. Led functions surrounding work schedule for employees while accommodating all eligible requests. Oversaw processes ensuring spending compliance in line with set budget. Steered activities involved in identifying areas needing repair and maintenance and crafted work orders in line with set guidelines. Headed set-up of new computer systems and fixing of any minor IT repairs. Devised and implemented processes to keep an inventory check basic utilities, including gas, water and electricity. Made regular visits and inspected homes for regular and unexpected maintenance requirements. Key Accomplishments:
Designed, developed, and deployed COVID-19 signage for all common areas.
Attained sales person of the year award in 2018 via performing exceptionally.
Conducted deep dive research to uncover, shortlist, and finalize new vendors.
Listened and forwarded residents’ suggestions to make our community a better place to live.
Planned and organized regular safety training meetings to ensure continuous staff development.
Drafted new vendor contracts and engaged in negotiations to secure optimal terms and conditions.
Administered several facets surrounding preparation for showing and selling properties afterwards.
Created a robust checklist for new COVID-19 cleaning procedures to confirm compliance with regulated health and safety standards.
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