Customer Service D C

Robert Criss

**** ******** **.. ********,** ***** 202-***-**** *********@*****.***

Objective

Seeking a challenging career in a diverse environment in which I can expand my knowledge and experience while utilizing my exceptional customer service skills to help people. Profile

Motivated, personable business professional that enjoys working with children and people. Talent for quickly mastering technology and excellent communication skills with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records and financial statements of customers. Flexible and versatile

– able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Excellent team-building skills. Skills Summary

Prior Military Skills

Automotive Repair Skills

Written Correspondence

General Office Skills

Computer Savvy

Customer Service

Culinary Skills

Communication Skills

Security

Child Development

Front-Office Operations

Cash Handling Skills

Professional Experience

CULINARY/ BARTENDING/MANAGEMENT

Excellent ability of using and maintaining all food and beverage equipment correctly.

Proven record of customer and food service excellence.

Created quality menu items, daily specials and an assortment of drinks and beverages.

Thorough understanding and knowledge of safety, cleanliness and food handling measures.

In-depth knowledge of the food and beverage industry

Management skills in a small kitchen of up to 6 employees. SECURITY/MILITARY

Responsible for providing security services for customers and club members.

Listen and resolve customer complaints and problems.

Verify the identity and age of all customers, patrons and guests.

Applied expert maintenance skills in order to sustain 100% readiness of all designated military vehicles.

82nd Airborne Infantry/Combat Assault.

Knowledgeable in automotive repair and equipment. Employment History

P.G.COUNTY SCHOOL BOARD -SUITLAND HIGH SCHOOL-I.S.E.A-JAN 2014-CURRENT HEALTHCARE SERVICES GROUP- DIETARY AIDE-JUNE 2015- APRIL 2021 P.G. COUNTY SCHOOL BOARD- TRACK AND FIELD SHOT PUT COACH- NOV. 2018-MAY 2019 P.G. COUNTY SCHOOL BOARD -SUITLAND HIGH SCHOOL-DEDICATED AIDE-AUG 2013-JAN 2014 P.G. COUNTY SCHOOL BOARD -POTOMAC HIGH SCHOOL-DEDICATED AIDE-FEB 2012-AUG 2013 INTERSTATE MANAGEMENT LLC – WASHINGTON, D.C. - JUN 2011 – NOV 2012 SECURITY DESPERADOS BURGERS – WASHINGTON, D.C. - MAR 2011 - AUG 2012 GRILL COOK/SOUS CHEF

CLYDE’S RESTAURANT – WASHINGTON, D.C. – NOV 2010 - APR 2011 SECURITY RUBY TUESDAY – WASHINGTON, D.C. – JAN 2010 - NOV 2010 BARTENDER R&R BAR & LOUNGE – WASHINGTON, D.C. – SEP 2008 – DEC 2009 SECURITY U.S. ARMY – JUN 2005 – SEP 2009 LIGHT WHEELED MECHANIC FUR NIGHTCLUB – WASHINGTON, D.C. – JAN 2004 – JUN 2005 SECURITY HOME DEPOT- OXON HILL,MD – APRIL 2021 – CURRENT

Maryland Small Arms Range LLC – February 2022– April 3,, 2023 Education

FRANK W. BALLOU SR. HIGH SCHOOL – Washington, D.C. GRADUATED: JUNE 2000

VIRGINIA TECH UNIVERSITY: GRADUATED DEC. 2005

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