Customer Service Nursing Home

Robina Choudhary

718-***-****

******.*.*********@*****.***

SKILLS:

●Food Handlers Card/Safe Serv

●NRF Customer Service and Sales Certification

●Typing speed 55 WPM

●Team oriented

●Customer Service

●Osha 30/ SST

EXPERIENCE:

The Plaza Nursing Home

Working With The Kitchen & DYCD

-Helping The Residents To Their Tables

-Prepping the Drinks & Snacks

-Taking Everyone’s Order Cards

-Service Everyone their Choice Food & Beverage

-Help Residents Eat & Clean Up

-Dishwasher & Porter After Each Group

07/2018-01/2019

Bronx, NY

Music Hall & Theatre Catering Events

On Call Gigs

-Setting Up Tables/Chairs & Breaking Them Down

-Setting Up The Events Decorations & Music Equipment

-Prepping, Cutting, Cooking & Baking Pastries For Appetizers, Varieties Of Entrees For The Buffett, Dessert For The Closing Act Or Performance

-Managing Gift Bags While Customers Leave

8/2022 - Present Using Job Agency Apps on My Phone

NY/CT

Yankees Stadium / Met Life Stadium / USOPEN / Red Bull Arena

-Prep Cook/ Line Cook / Concessions stand / Checking The Temperature For All Fried Food

-Cleaning Up The Fry Stations & Registers

-Refilling The Soda Machines & Ice Units

-Cashier & Service Runner

-Customer Service

-Stocking Both The Storage Freezers & Kitchen Freezers handling all Replenishment’s

-Closing & Taking Photos Of All Areas And The TimeSheet Board

06/2022 - 09/2022

NY/NJ

ADVANTAGE SOULUTIONS

-Cook - Line/Prep/ Concessions Cook

-Marketing & Sales Agent

-Event Planner

-Maintained a cleaned environment for the customers clients and staff

11/2019 - 02/2019

500 Fordham Road Multiple Schools

-DYCD Bronx, NY

Asst. Teacher For The Afterschool Program For High School And Middle School

09/2018 - 02/2019

Home work Managment

Attendance check and Giving Out Lunch, Dancing, Fashion, Art & Drama programs .

The Plaza Nursing Home & Rehabilitation Center - SYEP Bronx, NY

Physical Therapy/ Nurse Asst. 07/2018 - 08/2018

Helped Patients Walk

Transported Residents to activities, appointments, and to the Cafeteria to eat.

Skyline LIC Queens, NY

Receptionist/Dispatcher 11/2016 – 1/2017

●Answered customer inquiries regarding estimated arrival times, rates and fees.

●Took payment information in the form of credit cards and process payments for services rendered.

●Imputed address for car service pick up and dispatched available cars to waiting customers.

Police Athletic League New York, NY

Stock Clerk 1/2016 – 4/2016

●Answered customers' questions about merchandise and advised customers on merchandise selection.

●Stamped, attached, or changed price tags on merchandise, referring to price list.

●Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

●Compared merchandise invoices to items actually received to ensure that shipments are correct.

●Itemized and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

Police Athletic League Bronx, NY

Camp Counselor 7/15 – 9/15

●Enforced rules and regulations of recreational facilities to maintain discipline and ensure safety

●Managed the daily operations of recreational facilities.

●Administered first aid according to prescribed procedures and notify emergency medical personnel when necessary.

●Organized, led, and promoted interest in recreational activities, such as arts, crafts, sports, games, camping, and hobbies.

●Greeted new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.

EDUCATION:

Queen Hub Pathways TASC Diploma

6 Month Course

Graduated 02/2022

Next Generation GED/TASC Preparation Center Bronx, NY 10/19 - Present

Courses: Office Procedures, Business English, Business Math, World of work, Keyboarding, Microsoft Word, Microsoft Excel, PowerPoint, and Public Speaking. TASC Diploma pending.

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