Revenue Growth Supply Chain

PROFILE SUMMARY

AREAS OF EXPERTISE

Jassjeet Singh Saini

*** ******** ***** # *** ********* Heights, MD 21090 301-***-**** *********@*****.*** Experienced Founder and Director with 30+ years in the international export-import industry, having traveled to 100+ countries for export promotion across the Middle East, Europe, USA, and Africa. Skilled in global market analysis, trade compliance, and international business strategy. Built and led a successful export business, driving consistent revenue growth and market expansion. Published author and expert in export training. In June 1996, completed a one-month training in Fort Lauderdale with Intelligenx Inc., becoming Master Distributor for North India. Strong leader with excellent communication and negotiation skills.

Export Import

compliance

International Trade

Market Expansion

Business Development

Supply Chain

Team Leadership

Client Acquisition

Customs Compliance

Strategic Planning

Export Strategies

Risk Mitigation

Customer Engagement

Revenue Growth

Supplier Relations

Contract Negotiation

Regulatory Compliance

Operations Management

Freight Management

Process Improvement

Inventory Control

Client Retention

Product Promotion

Senior Exports Company 1985 – Present

Founder & Director

Founded and managed a successful export-import business, handling market analysis, supplier relations, and regulatory compliance.

Developed export strategies, expanding into new regions and achieving consistent revenue growth.

Managed trade logistics, including contract negotiations, customs, and freight, ensuring on-time deliveries.

Authored How to Start Export Business: A Step-by-Step Guide to Exporting, offering practical insights for entrepreneurs.

Completed a sales and marketing training with Intelligenx Inc., specializing in online advertising and digital marketing.

Led export-import seminars in North India, educating business owners and students on international trade opportunities. Delta Air Lines, HHS Inc — BWI Airport, MD Jun 2024 – Present Passenger Service Executive

Assisted passengers with check-in, boarding, and baggage inquiries, ensuring a smooth travel experience.

Collaborated with airline staff to quickly resolve passenger issues, maintaining high satisfaction levels.

Led pre-departure briefings to ensure staff followed operational procedures and safety regulations.

Developed feedback systems to gather passenger insights and support service quality improvements. WHSmith North America — BWI Airport, MD Apr 2024 – Jun 2024 Sales Associate

Engaged customers on the sales floor, offering product information and recommendations to enhance their shopping experience.

Maintained an organized, visually appealing store by restocking and managing inventory.

Exceeded sales targets through effective promotion and persuasive selling, driving revenue growth.

Accurately processed transactions, ensuring a fast, smooth checkout with exceptional customer service. Bakery Express — Halethorpe, MD Feb 2024 – Apr 2024 Shipping and Picking Department

Managed picking and packing for shipments, ensuring accuracy and on-time deliveries to boost customer satisfaction.

Collaborated with the team to streamline logistics, reducing shipping times and improving efficiency.

Performed inventory checks to maintain accurate stock levels and ensure timely order fulfillment.

Enforced safety protocols in the shipping area, promoting a safe work environment and reducing hazards. Kishor International ( Custom House Agents ) Ludhiana, India Jul 2018 – Aug 2023 Shipping Manager/Customer Service

Managing Custom Compliance, Managing custom Record, Led a high-performing team, delivering top-notch customer service and sales support, driving revenue growth

Negotiations Freight Rate with shipping companies and Airlines, Developed customer engagement strategies that boosted retention and repeat business.

Analyzed market trends to optimize inventory and pricing, keeping the agency competitive

Trained staff on sales techniques and customer service, fostering a customer-focused team and enhancing service quality. Export Import Training Institute – India Dec 2009– May 2023 Professor / Director

Founded and led the Export Training Institute, developing a 400-page curriculum and achieving government recognition as a top export PROFESSIONAL EXPERIENCE

education provider.

Delivered export-import compliance training, certifying students and professionals under the Indian government's MSME initiative.

Partnered with industry bodies to expand compliance training and enhance institute outreach.

Organized export awareness seminars at colleges, promoting careers in international trade among students. Kirpa Pulp & Paper Impex – Ludhiana, Punjab, India Jan 2007 – Nov 2012 CEO

Managed the import of wood pulp and paper waste from global markets, ensuring compliance with customs regulations for smooth logistics.

Prepared and reviewed import documentation, ensuring adherence to international trade standards.

Boosted brand visibility and market share through innovative marketing strategies, increasing revenue in the pulp and paper sector.

Built strong relationships with suppliers and customers, optimizing the supply chain and ensuring high-quality imports. CanAM Consultants – India Oct 2004 – Dec 2006

Organizer/Supervisor

Organized seminars connecting Indian students with foreign university delegations, promoting study abroad opportunities and cross-cultural exchange.

As a master franchisee of CanAM Consultants, guided students to higher education in Australia, Canada, the UK, and New Zealand, boosting enrollments.

Assessed candidate profiles and provided personalized application support, developing SOPs to streamline the process.

Maintained detailed student records to improve advisory services and the effectiveness of the study abroad program. Self-Employed – India Jan 1986 – Nov 2004

Director of Exports

Led the export of garments, food, bicycles, and engineering equipment to key markets in the Middle East, Europe, USA, and Canada, driving significant sales growth over 18 years.

Managed logistics and customs clearance, ensuring regulatory compliance and timely shipments, boosting customer satisfaction and loyalty.

Resolved complex shipping issues, minimizing delays and improving export efficiency.

Implemented process improvements and automation, reducing turnaround times and operational costs, enhancing division productivity. NeelDhara Exports – Ludhiana, India Jan 1981 – Nov 1986 Export Organizer & International Marketing Manager

Directed export operations for a garment and bicycle manufacturer, expanding into Middle Eastern and European markets and increasing revenue.

Developed marketing initiatives that enhanced product visibility and entry into new export markets, improving competitive positioning.

Collaborated with production and logistics teams to optimize supply chain operations and ensure timely product availability for exports.

Provided market analysis to senior management, supporting informed decisions on product offerings and export strategies. M/S Jumbo & Associates – Amsterdam, Holland Jan 1977 – Nov 1981 Export Executive

Led export operations, managing a team to ensure seamless trade activities and exceed performance targets.

Developed strategies to enhance supply chain efficiency, resulting in cost reductions and increased profitability.

Negotiated contracts with international partners and vendors, optimizing terms while maintaining service quality.

Built strong relationships with customs authorities to ensure compliance with regulations and smooth operations. EDUCATION

Bachelor of Arts, Economics – Government College, Ludhiana, India Mar 1974 REFERENCES

Available upon request.

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