Information Technology Project Management

Stefan Zanders II, BBA-IS

216-***-**** - ******.*******@*****.*** - US Citizen - USAF Veteran – Secret security clearance

Information Technology Professional

Broad background in Information Technology, with over 15 years of progressive experience. Demonstrates leadership as a member of the IT team, contributing strategic ideas, project management and acquisition experience, coordinating with all levels of management to integrate IT solutions with company objectives.

IT Skills

IT Program/Project Management

IT Procurement/Sourcing

Telecom systems, mobile and wired

Contract (COR) administration

Logistics/Supply Chain mgmt

Expert admin experience with MS Suite (Office, Project, SharePoint, Server, Visio)

Researching emerging IT trends

System Administrator

IT Help Desk management

Problem Solving & Critical Thinking

Data analysis/Process Improvement

PowerShell scripting

Professional Experience

Strategic Systems Staffing, MCPC — Brookpark, OH

IT Project Manager 06/2024 to present, contract 0830-1700 M-F, 40 hrs./week

Managing IT projects focusing on endpoint technology deployment initiatives from inception to completion, ensuring successful implementation within given timelines, resources and budgets

Leading cross-functional project teams to achieve project objectives, effectively communicating with both internal and external stakeholders at all levels

Beacon Hill Staffing, STERIS — Mentor, OH

Infrastructure Program Manager, Consultant 01/2024 to 05/2024, contract 0700-1600 M-F, 40 hrs./week

Managing global IPDO (Infrastructure Program Delivery Office) projects including facility infrastructure installs/upgrades, cloud migrations, system integrations, data migrations and software development while ensuring timely delivery, budget adherence, and high-quality outcomes

Implementing project artifact automation and standardization, 40% increase in company lean scores

Aligning IPDO portfolio strategy with company overall strategy and mission

Working with c-level stakeholders to identify/confirm necessary project and program resources throughout lifecycle and resolve resource availability conflicts

Leading IPDO program risk mgmt, remediation plans, and escalations across channels, studios/service areas for projects; responsible for providing management direction, ensuring clear communication, generating solution alternatives, and defined actionable plans

Department of Veteran Affairs (DVA), Louis Stokes Medical Center — Cleveland, OH

Information Technology Specialist 2210 10/2009 to 01/202*-****-**** M-F, full time, 40 hrs./week

Managing infrastructure projects to survey/install/migrate internal data networks, collaborating with Engineering/FM, using AutoCAD to plan cabling installs and repair, reconciling network performance with ATT and Lumen (formerly CenturyLink) to contract Service Level Agreement (SLA)

Telecom system management including data center/closet equipment, VOIP and enterprise mobile devices using Workspace One Mobile Device Manager (MDM) to manage licenses and updates, improved repurposing of outdated/usable mobile devices, cost savings of ~$500 per new device

IT lead converting from TDM to SIP, decommissioning NEC for CISCO; converting PRI sites to enable VOIP by working closely with network analysts to upgrade hub system to MPLS, enabling efficient connection to all 30+ satellites, including Louis Stokes Medical Center - 3rd largest VA system in US

Daily leading of direct reports and contractors, providing training/coaching to junior technicians and end users, while managing efficient SNOW ticket queues, dashboards/reports and analyzing data

Major incident management, coordinating with regional and national NOC/SOC teams, identifying local process improvement opportunities and leading change teams

Sourcing vendors, negotiating and acquiring IT equipment/services within FAR guidelines, establishing vendor relationships, resolving conflicts with procured items/services

Managing maintenance contracts covering over 30 buildings, +4 million dollars total over 4 option years each, closely monitoring contractor performance and managing multi-million dollar budgets

Military Experience

179th Air Wing, Air National Guard — Mansfield, OH

Logistics Readiness Officer, Traditional Guardsman 4/2017 to present

Officer In Charge (OIC) of 120+ troops managing the Vehicle Maintenance, Petroleum and Other Lubricants (POL), Materials Management and Supply Chain/Warehouse sections

Responsible for authorizing inventories, base level acquisitions, cargo/personnel movement

Serves as wing program manager for Report of Survey (FLIPL), property/asset accountability

Led Kaizen improvement, zero-cost repurposed warehouse utilization

Serves as member of Base Honor Guard, providing end of life honors to veterans

Education

PMI — PMP candidate — 2024

CLEVELAND STATE UNIVERSITY — Cleveland, OH; Bachelor of Business Admin, Info Systems — 2011

CUYAHOGA COMMUNITY COLLEGE — Cleveland, OH; Associates of Science — 2007

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