Data Quality Management

Jyoti Karvekar

Cell: 732-***-****

Email: ***********@*****.***

Highlights:

Over 24 years hands on experience in developing tools and controls, related process implementation, data quality, metrics & reporting.

Over 20 years as Solution Architect/Technical Architect in analyzing business, architecting, designing, developing, testing and customer training of complex applications for the Finance & Banking, Government, Pharma, Transportation and Media Industry.

As Data Quality lead implemented various data management processes, improving data quality through effective metrics reporting.

Expertise in understanding of database design, types of data and enterprise application requirements and Internal/External data access.

Expertise in interpreting polices/standards and applicable Controls to conceptualize and design solution.

Expertise in Leading, Managing & Delivering in agile methodology in challenging environments.

Experience product owner to drive end-to-end implementation of application and adoption.

Extensive experience in managing/tracking/closing cross-functional dependencies to deliver large complex projects successfully.

Technical Expertise:

Databases: SQL-Server, Oracle, MS-Access, Sybase, TOAD, DB2

Languages: JSON, XML, Python, C#, VB, ASP.Net, MVC, WCF, Angular, AJAX, JavaScript

Data Analysis/Metrics/Reporting Tools: Microsoft excel and Power Queries, Relational database scripts, Crystal Reports, Microsoft SQL Reporting Services, Tableau

Configuration Mgt. Tools: JIRA, Bitbuket, Rally, Team Management System (TFS), Visual Source Safe (VSS), PVCS, Rational Clear Quest

Cloud Knowledge: Cloud Computing, Azure, Microservices

Data Governance:

Working knowledge of Citi’s Data Operating Model (DOM), Data Governance Policy (CDGP) and Standards (CDGS)

Worked closely on Citi’s lineage tools and data management. Tools are Operating Fact Manager (OFM), Data Catalogue.

Good understanding of Data Quality and Controls, Issue Management, Collibra, Data Quality Platform (DQP), DCRM, Control Standards, iCAPs, MCA etc.

Good understanding DCRM process for Data Issues, RCA, Remediation Planning, Control Changes and Risk assessment, etc

Master Data Management (MDM), Reference Data Management and implementation.

Certification:

Certified Scrum Master (CSM)

Certified Scrum Product Owner (CSPO)

Education:

Master’s degree in Computer Science (Masters in Computer Application)

Digital Projects Manager (Aspire Lifestyle) – July 2024 till Date

Aspire is global leader in Concierge services for most credit card companies like JPMC, Wells Fargo, Citi, Master Card etc. They provide multiple customize tools/solutions to their clients.

Responsibilities:

Monitoring and tracking all the digital projects of organization.

Scrum calls with Business Analyst, Dev and QA of projects.

Working on multiple project timelines, estimate project budgets, get approval for budget and continuous tracking of expenses/invoices.

Working on project roadmap, resource utilization/availability and short and long term planning.

Data Lineage Tool building, Adoption & Support (Citigroup) – March 2022 to June 2024

As part of Business Architecture team, as Product Owner, worked on building tool, creating metrics, helped in initial tool Adoption & maintaining Data Quality for lineage data in Operating Fact Manager (OFM) & related tools.

Responsibilities:

Weekly meeting and coordinating on efforts & challenges with all leads.

Data Quality validations and weekly metrics generation for regular and ad-hoc issues.

I setup process for each FCDO Organizations/Sectors for regular operations and data maintenance efforts.

Made sure correct point of contacts exists in each org/sector for smooth execution of data maintenance process. Sectors have representatives on different forums.

Coordinating with FCDO Org lineage teams & users on data quality issues & remediation.

Training and coordinating with all sectors/Data Offices on data lineage efforts.

Created data lineage user community to share prod issues metrics and lineage related notifications.

Finding gaps as per Citi Data Governance Policy & Standards requirement & Operating Fact manger (OFM) tool features. Take necessary steps to fix data issues using weekly metrics.

Creating stories to enhance product features to improve data quality.

Creating stories to automate various metrics requirements to maintain data quality.

Environment: SQL Developer (Oracle database), BPMN (Business Process Model and Notation), MS Office, Jira

Software Quality Assurance (Morgan Stanley) – SQA that oversees software development and release management. Managing and reporting status & exceptions for releases. Managing Project risk hygiene process. Introduced innovative approaches to simplify these processes, improve efficiency and enhance overall productivity. Managing the initiatives aimed at designing and implementing reporting tools along with defining/implementing the required SQA process metrics for organization.

Northern Trust GPS System (Northern Trust) – Azure Message Based system. Implemented architectural prototype using Microservices, Mass Transit. Advanced features like sagas, Azure functions

Account Opening System (Bank of America) – Account Opening Portal for different types of accounts supported by USTrust & Merrill Lynch. Account opening process was covered in this system.

Responsibilities:

Report Designing for management reporting.

Data analysis from multiple systems and data connectivity within organization

Contributing in database design and reporting database design.

Requirement gathering for risk and compliance systems with key stakeholders.

Involved in permit to build/design and deploy that included architecture board approvals and exception management.

Developed user interfaces.

Designed and developed database using SQL Server

Designed and tested the solution using Azure (Microsoft Cloud Technology platform)

Project sign off & User Training

Environment: Bitbucket, JIRA, C#, .Net Core, Web API, Sql Server 18.5, Azure, Microservices

Scrie Drie System (NYC Department of finance) – This system has been developed for Senior Citizen and Disability Rent Increase Exemption (SCRIE) and Disabled Rent Increase Exemption (DRIE) programs run by New York City Department of Finance. This program is an exemption against future rent increases for eligible Senior (Scrie) or disabled (Drie) persons living in rent-controlled, rent-stabilized, Mitchell-Lama and other eligible apartments in New York City. This system takes care of Intaking applications, validating their eligibility for the program, calculate tac money and transfer it owner via fairtax.

Responsibilities:

Led the entire project, developed/delivered solution from scratch.

Team creation through new hires, Team management and Solution Delivery manager

Requirement gathering/analysis with stakeholders while ensuring all nuances of every NYC DoF department involved are captured with precision.

Data analysis for existing legacy systems to create completely new database for 3 different systems.

Data Management – Legacy data and new data management in relation database

Design and development of application architecture using Microsoft technology.

Developed user interfaces.

Designed and developed database using SQL Server

Project sign off & User Training

Environment: C#, MVC 5.2.3, WCF, Entity Framework 6.1.3, Log4Net, HTML5, Bootstrap 3.0, AngularJS, Ajax, JSON, CSS3, Jquery 1.11.4, JqGrid 4.5.4, IIS 7.5, Visual Studio 2010/2015, SQL Server 2014, T-SQL, Team Foundation Server

Chase Private Banking Website (JP Morgan & Chase) – Chase Private Banking web sites, is developed for the customers to access banking account and perform transaction online. It allows all users to access their different accounts individually or in group. This allows to customer to access their securities, assets, Credits, check images for deposits and returns, deposit slips images.

Smart System (Bank of America) - Smarts system is developed for bank and call center to handle service requests effectively with BPM system. Smarts deal with different business areas like Account Opening, Account Maintenance, Account Closure, ATM, CD IRA, Checks, Commercial Loans, Credit Card, Indirect Loans, Line of Credit, Mortgage Loans, Wire Transfer etc.

Wealth Management (Merrill Lynch) - Worked on projects for Investment, Wealth Management and Asset Management. Merrill maintains different sites for Finance Advisor (FA), for Administrator (Admin), for Investment Manager (IM) and legacy systems for various business purposes.

Project Tracking & Budgeting (CitiGroup) – project management tool for internal City projects, which contains Initiative, Program, Project modules containing finance and document details for each module. System developed to manage estimated and incurred expense on each Initiative-Program-Project level. Many times, Program budget is shared by multiple departments/organization (or P&L A/C) in certain percentage ratio.

Marketing Analytical System (Omnicom-Annalect) - Developing suit of products for different businesses to market their products effectively based of historical trends and future events. Product suit contains Frequency, Flighting, Allocation and Channel Planning which basically takes historical trend data for analysis, takes product type, geography and demography (age groups) details for future planning.

Terminal Operating System (Advent) - ‘Terminal Operating System’ is developed to manage port Terminal operations contain Import, Export, Vessel, Gate, Yard and Demurrage, Master and Admin Module. Import contains details for Bill of Landing and related functionality, Export contains details of Booking operations, Vessel deals with ship schedule, loading and discharging of containers from ship, Yard deals with spotting of container and chassis in stack, wheel slot, Demurrage deals with Import, Export and storage demurrage, Gate deals with Receive and Delivery of Loaded, Empty containers.

Responsibilities:

Involve in Requirement gathering, key user interaction.

Involved in design and development of application architecture using Microsoft technology.

Developed user interfaces.

Designed and developed database using SQL Server

Project sign off & User Training

Environment: ASP.NET, IIS, HTML, XSD, VB.NET, VB Script, ADO.Net, Crystal Report, SQL Server 2000, T-SQL, Stored Procedure, Triggers, Win Form, XSD, Excel, Web Services (WSDL), Visual Studio 2003,

Sales Consolidation System (Monsanto Biotech) – Tracking sales details of cottonseed from company to farmers for MIS purposes.

Conference Room Booking System (Johnson & Johnson India Ltd)– Member of organization can book conference for individual for bulk days.

Payroll (Bayer Healthcare) – Automate payroll calculation and pay-slip generation process as per statutory requirement.

Distribution Requirement Planning (Pfizer Ltd) – Create distribution plan for products with help of target sales for location, stock availability in warehouse of different locations, Goods in Transit, Pending Orders and schedule deliveries.

Export Management (Johnson & Johnson) – Automation of Export Documentation Process and material tracking.

Inventory Management System (Cipla Ltd) – Maintains track of Inventory from Purchase, storage in warehouse to dispatch of inventory for different production processes.

Inventory Storage in warehouse (Cipla Ltd) – Actual inventory storage in warehouse racks as per capacity & type of product in each section.

Indent (Cipla Ltd) – Creating Indent for Packing Department, tracking received and pending indent.

Field Force Management System (Pfizer India Ltd) – Tracking Marketing Representatives work and promotion of products.

Responsibilities:

Involve in Requirement gathering, key user interaction.

Involved in design and development of application architecture using Microsoft technology.

Developed user interfaces.

Designed and developed database using SQL Server

Project sign off & User Training

Environment: ASP.NET, IIS, HTML, XSD, VB.NET, VB Script, ADO.Net, Crystal Report, SQL Server 2000, T-SQL, Stored Procedure, Triggers, Win Form, XSD, Excel, Web Services (WSDL), Visual Studio 2003, Power Builder 6.0.

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