Team Member Customer Care

Christopher Dietrich Edwards

*** ***** ***** ****, *** Banos, Ca, 93635

Cell: 209-***-****

Email: ************@*****.***

Objective: To start a career that offers me the opportunity for advancement and growth with a desire to learn.

Qualifications: Hardworking, Team Player, Enthusiastic, Motivated, food enthusiasts

Education

2001-Los Banos High School (diploma)

2004-Merced Junior College (associate degree)

Burger King 2018-2020 (Team Member)

Responsibilities may include meeting and greeting customers, taking food and drink orders, preparing food and drink orders, answering questions about menu, policy, and services, and providing excellent customer care.

2016-2017 Domino’s Pizza (Assistant Manager)

Responsible for everything that happens during each shift. This includes all cost controls, inventory control, and cash control and customer relations. Following policy and procedures and expecting the same from the crew. Also staffing, paperwork, cost controls, food management and preparation, setting superb example to the crew, store cleanliness and profitability.

2014-2016 Kagome Inc. (packaging operator)

Inspect pouches for seal integrity, proper pouch codes, bad seals, creases, rips, tears, puncture marks/holes, and product quality using set quality control guidelines standards. Insure that cases are properly indexed prior to sealing. Monitor sealed cases to insure their properly sealed by performing case seal integrity test and monitoring case codes for legible codes. Hand apply labels to cases and pouches while maintaining a clean work area and equipment meeting all GMP guidelines set forth for a food manufacturing facility.

2010-2015 Rally’s Hamburger (grill/fryer cook)

Maintained sanitation and health and safety standards in work areas Cleaned food prep areas, cooking surfaces and utensils.Verified that prepared food met requirements for quality and quantity according to franchise standards.Read order slips and followed verbal instructions to customer specific order. Operated large volume commercial cooking equipment such as grills, deep fat fryers and griddles. Measured ingredients and volume for specific items being prepared

Cleaned, stocked and restocked kitchen area and cleaned and restocked restrooms. Adhered to all safety standards

2009-2010 Circle K (Customer Service Representative)

Focus on sales, customer satisfaction, store cleanliness product quality. Interact with customers, provide information, response to inquiries, and solve their concerns and requests. Keep a record of customer interactions and transactions, and communicate and coordinate with internal departments. Product knowledge, good communication skills, problem analysis, and customer service orientation and be tolerant to stress.

2006-2008 Walmart (Cashier)

Scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers. Handling returns and answering questions about merchandise, store policies, and ongoing promotions. Assist sales and stock associates with remedial tasks during slow hours.

References

David Basch 209-***-****

Debra Ware 209-***-****

Randy Ware 209-***-****

Contact this candidate