Professional summary
Visionary Sales Manager, offering more than a decade of expertise in leading teams to surpass performance and service goals. Excels in strategic development, cultivating customer loyalty, and driving significant market expansion. Dedicated to promoting an environment of continuous learning and innovative practices to strengthen business partnerships and market position. Employment history
Northbay Automotive Service Manager Petaluma, California 2024 - Present
K1 Speed Regional Director Northern California Apr 2020 - Apr 2024
Salkhi Petroleum District Manager Marin County, California Aug 2016 - Apr 2020
Bridgestone/Firestone General Manager Rohnert Park, California Feb 2013 - Jul 2016
Ryan Baker
Sales Manager
624 Racquet Club Circle, Rohnert Park, US, 94928
*************@*****.***
Managed daily sales operations, improving service efficiency and client satisfaction Implemented a novel scheduling system, cutting wait times by 12 minutes per service Trained team in advanced sales diagnostics, augmenting repair accuracy and client trust Resolved intricate sales challenges, enhancing customer loyalty and repeat business Implemented team-focused policies, boosting productivity Facilitated staff development through evaluations
Promoted continuous learning culture through mentoring Led market expansion initiatives in Northern California Built local business partnerships to drive foot traffic Led operations across various sites, maintaining regulatory compliance Directed audits for policy alignment, achieving consistent compliance Managed new store launches, ensuring smooth transitions Analyzed market trends, recommending service improvements to boost competitiveness Facilitated management meetings, addressing operational challenges and aligning goals Lowered operational costs by 25% via strategic measures Met sales and profit targets consistently, driving business growth Optimized staffing strategy to match business needs Hansel Toyota Car Sales Associate Petaluma, California Mar 2010 - Jan 2013
Education
Bachelor of Science in Business Administration Sonoma State University Santa Rosa, CA
Sep 2010 - 2015
Courses
Automobile Service Consultant Certification ASE
Nov 2024 - Nov 2029
Skills
Revenue Growth Market Analysis
Sales Forecasting Client Acquisition
Negotiation Communication
Problem Solving Adaptability
Team Leadership Conflict Resolution
Customer Service
Exhibited vehicle features, elevating buyer interest Brokered deals, ensuring dealership gains and customer retention Utilized CRM for customer engagement, optimizing sales operations Kept updated with market trends, providing customers with accurate insights Drove sales growth, consistently outperforming targets by 50% with effective strategies