Customer Service Personal Care
Resume:
Jeanne Burgess
Avon, IN *****
**********@******.***
Work Experience
Picker/Packer
GEODIS-Plainfield, IN
August 2022 to Nov 2022
The Picker/Packer is responsible for receiving, storing, and distributing material, tools, equipment, and products within establishments.
Supervisor
Ann Storck Center-Plantation, FL
October 2017 to Present
Assist with feeding, bathing, toileting and other areas of personal care. • Resident Interaction: Engage individuals in social interactions and activities. • Individual Plans (IPS): Follow IPS for each individual.
• Behavior: Follow individual behavior programs as prescribed in individuals IP. • Housekeeping: Laundry, sweeping, dusting, mopping, kitchen clean-up, etc. • Miscellaneous: You may be expected to perform other duties, including but not limited to hospital sitting, transporting individuals in ASC vans to recreational outings, shopping and medical appointments, preparing meals, distributing medications
(in the Group Homes), as directed. You may be asked to work in other houses/shifts as needed, based on resident need.
Robotic Welding Team Lead
Fukai Toyotetsu Indiana Corporation-Jamestown, IN
January 2023 to October 2024
responsible for leading a production team and ensuring the plant meets targets for safety, quality, efficiency, and cost reduction. Training new team members and maintaining the training matrix to ensure training is effective, Designing and documenting the best work sequence for each process, Promoting safety and being proactive in predicting abnormalities.Promoting quality improvement projects and facilitating quality improvement activities, provide guidance and instruction to a team, delegate work, and oversee progress towards goals.
Picker/Packer
Amazon Warehouse-Fort Lauderdale, FL
August 2021 to April 2022
picker works closely with a variety of warehouse workers and is responsible for picking up orders and sending them to delivery platforms.assembling merchandise, receiving shipments, overseeing the movement and storage of products, operating handling equipment, overseeing and managing the maintenance of stocks, and ensuring that the working area is clean and well-kept. Shift Manager
Mcdonalds-Hawkinsville, GA
June 2012 to April 2016
Skillfully promoted items on beverage lists and weekly restaurant specials. Relayed food orders to cooks
Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices Responsible for coordination of up to 18 servers in restaurant with capacity of 200. make sure all my registers are counted right for next shirt make sure deposits and safe counts gets put in computer in a timely manner make sure everyone is on point and in their places Spoke with patrons to ensure satisfaction with food and service Ensured food was stored and cooked at correct temperature Crew Member
McDonalds
August 2010 to June 2012
Verified that prepared food met all standards for quality and quantity. Consistently provided friendly guest service and heartfelt hospitality. Promptly and empathetically handled guest concerns and complaints. Demonstrated integrity and honesty while interacting with guests, team members and managers. Operated the drive-through window and sales register quickly and efficiently. Greeted customers and provided excellent customer service. Pleasantly and courteously interacted with customers. Maintained high standards of customer service during high-volume, fast-paced operations. Built loyal clientele through friendly interactions and consistent appreciation. Cross-trained and coordinated scheduling with team members to ensure seamless service. Prepared all food orders within a 2-3 minute time frame. Assembled food orders while maintaining appropriate portion control. Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Education
High school or equivalent in Early childhood
Dodge City High School - Eastman, GA
August 2002 to May 2006
Skills
• Customer Service, Assembler, production, productionCustomer-orientedQuick learnerOrganized multi-tasker able to lift [100] poundsFriendly and helpfulValid [GA] driver's license will work anytime anyday and any shiftLate-night shift availabilityFast and efficient service workerAccustomed to shift workDedicated team player (8 years)
• Kitchen Experience
• Cash Handling
• Guest Services
• Leadership
• Kitchen Management Experience
• Food Production
• Food Service
• Meal Preparation
• Shift Management
• Security
• Caregiving
• Food Safety
• Home Care
• Food Handling
Certifications and Licenses
Driver's License
Guard Card
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