Hotel Guest Public Areas

Custodial Supervisor

Elwyn Pennsylvania - Philadelphia, PA

January 2024 to Present

manages a group of custodial employees who clean and maintain buildings, and other areas. Their responsibilities include:

Assigning tasks: Assigning work to employees and ensuring they complete it to the client's speciVcations

Training: Teaching new employees how to use cleaning equipment, chemicals, and other supplies

Monitoring: Ensuring employees follow company procedures and are eQcient in their work

Scheduling: Managing employee schedules

Supplies: Making sure the right equipment and supplies are available

Ensuring the custodial unit's work processes are and recommending improvements

Senior Housekeeping Manager

Courtyard by Marriott - Philadelphia, PA

September 2021 to September 2022

!. Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily.

Make room assignment boards. Lead, hire, and train hotel housekeeping sta[ to adhere to our high standards of cleanliness and customer satisfaction the housekeeping also oversee the laundry department and and lobby person assuring all areas are clean and maintained Oversee department budget, take inventory, and ensure there is a stock of adequate cleaning supplie areas Document cleaned by room attendants and report any issues such as room damage or maintenance requests to the front oQcially Ensure cleaning equipment is in proper working condition and make arrangements for repairs as needed. Make schedule for housekeepers and assist with payroll

Housekeeping Supervisor

Sharaton Hotel - Philadelphia, PA

January 2020 to August 2021

distribution of assignment boards for housekeepers, supervision of housemen, inspection of hotel guest rooms, and public areas, trouble housemen, inspection of hotel guest rooms, and public areas, trouble shooting with housekeeping department and with hotel guest, responsible for the training of new hires, disciplinary actions, help count for all supplies for housekeeping department, report all furniture damaged and out of order rooms, document and log of all guest lost and found items

Executive Housekeeper

Staybridge Suites - North Wales, PA

July 2019 to January 2020

My current responsibilities are as descriptive: distribution and creating assignment boards for housekeepers, supervision of housemen, inspection of hotel guest rooms, and public areas, trouble shooting with housekeeping department and with hotel guest, responsible for the training of new hires, scheduling, disciplinary actions, keep and order within data spreadsheet of all supplies for housekeeping department, inventory all supplies and furniture damaged and out of order rooms, document and log of all guest lost and found items.Over see laundry, and other departments on weekend of operational manager is not working.

Housekeeper

Holiday Inn Express - Philadelphia, PA

July 2016 to October 2018

Clean guest rooms, remove all trash, sanitize all bathrooms remove all dirty terry vacuum, dust furniture, all

`oors strip and make beds replenish all hotel amenities clean all glass surface clean rooms to hotel standards

Housekeeper / Room Inspector/Hostess

Stay Bridge Suites - Horsham, PA

March 2013 to October 2015

Responsibilities

Clean guest rooms, remove all trash, sanitize all bathrooms remove all dirty terry vacuum all `oors strip and make beds replenish all hotel amenities clean all glass surface clean rooms to hotel standards clean replace any broken dishes make sure all cooking ware are clean for use.

Check rooms after attendant is Vnished making sure room is clean according to hotel standards and all amenities are replenished, terrie is clean with out stains and beds are made neat with out hair.

Prepare food for gas replenish salad bar make co[ee regular and decaf clean dining room at the guests have eaten white tables chairs sweep and mop

`oor put food away label food for storage and clean kitchen

Housekeeper/Floor Tech

Holy Redeemer Hospital - Meadowbrook, PA

November 2007 to August 2009

Clean patients room and bathroom, empty trash cans dust and mop

`oors

Disinfect rooms and re-make beds Shampoo carpets and extract stains for carpets and furniture re-stock cleaning Closet with all supplies

Housekeeper

Protocol Agency, Inc. - Philadelphia, PA

December 2002 to February 2007

Sanitize patients rooms, remove all trash replace liners and high dust, sanitize all `at surfaces sanitize bathrooms.`oors. sinks and toilets.

Sanitize bed frame and mattress and make bed for next patient

Sanitize bed frame and mattress and make bed for next patient

Housekeeper/Front Desk Clerk

St.Vincent's Seminary - Philadelphia, PA

July 1995 to January 2000

Responsibilities

Sanitize patients rooms, remove all trash replace liners and high dust, sanitize all `at surfaces sanitize bathrooms.`oors. sinks and toilets. Sanitize bed frame and mattress and make bed for next patient, Answer multi phone line and make announcements over intercom system and take messages

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