Project Management Manager

SHANE D. MEHAFFY

319-***-**** *****.*******@*****.*** Rockledge, Florida 32955

PROFILE SUMMARY

Results-driven Project Manager with extensive experience in overseeing complex projects across various sectors. Proven record of accomplishment in managing high-value communications and technology projects, including C4ISR systems and technical control facility upgrades. Demonstrated expertise in telecommunications project management, asset management, and construction practices. Adept at risk management, problem resolution, and stakeholder communication. Demonstrated ability to enhance customer satisfaction through effective issue tracking and resolution. Recognized for leadership in both military and civilian roles, with a history of award-winning service. CORE COMPETENCIES

Reliable, self- motivated individuals with excellent work ethic and integrity.

Outstanding interpersonal skills with strong team spirit and great respect for diversity.

Managed Telecom projects, developed project plans, scopes, and budgets. Ensured on time and within-budget completion.

Adept at risk management, problem resolution, and stakeholder communication.

Exceptional analytical and problem-solving skills to identify and resolve problems promptly. SKILLS HIGHLIGHTS

Telecom Management

Asset Management

OSP/ISP Practices

Regulatory Knowledge

Project Management

Component-Level Maintenance

Advanced Electronics

Infrastructure & Systems Integration

Quality Assurance/Control

Persuasive Communications

Strong Interpersonal skills

Material Acquisition & Management

EMI/RF Shielding

LAN/WAN Fiber Optics

Specialized Test Equipment (TMDE)

Quality Assurance/Control

Troubleshooting

Blueprint Reading

Microsoft Word, Excel, PowerPoint,

and Outlook

Construction Services

Multi-tasking

Electronic Systems Technology

Project Goal Definition

Planning

PROFESSIONAL WORK EXPERIENCE

EXECUTIVE ACCOUNT MANAGER AUG 2022 – JUN 2023

Locus USA

Exceeded revenue targets through strategic B2B and B2C sales.

Delivered tailored solutions to meet client needs and build relationships.

Led product demos, highlighting key features and benefits.

Optimized sales processes using CRM tools to track leads.

Collaborated with marketing to boost brand visibility and lead generation.

Secured deals with strong negotiation and client retention skills.

Provided expert technical support with in-depth product knowledge. AFTERMARKET/ FINANCE MANAGER DEC 2020 – JUL 2021

Junge Automotive Group

Secured competitive financing by evaluating credit applications.

Ensured compliance with finance regulations, maintaining audit readiness.

Increased finance penetration with strategic sales initiatives.

Managed financial operations to drive revenue growth.

Optimized financing options for improved customer satisfaction.

Led a high-performing finance team to meet targets.

Maintained transparency and ethics in all financial dealings. MAINTENANCE AND INTEGRATION MANAGER MAY 2018 – SEP 2020 BK Technologies

Managed deployment programs and upgrades for key customer accounts.

Coordinated schedules across departments to ensure successful deployments.

Identified and mitigated risks to ensure schedule and budget compliance.

Developed systems for tracking and resolving customer issues post-sale.

Expanded installation and reseller networks to enhance service coverage.

Designed technical solutions and sites to meet operational and TSA standards.

Generated status reports to monitor project milestones and deliverables.

Managed contracts, shipment tracking, and provided customer service support.

Supported engineering with project management, adhering to budget and scope.

Evaluated vendors and improved processes for ongoing management and effectiveness. TSA KEY PERSONNEL JAN 2017 – MAY 2018

E-9 Enterprises

Managed comprehensive deployment programs and upgrades for key customer accounts.

Coordinated schedules across departments to support deployment activities.

Identified and mitigated schedule risks to ensure on-time project completion.

Developed systems for tracking and resolving customer field issues post-sale.

Ensured adherence to budget, schedule, and scope for all project activities.

Provided contract administration, shipment tracking, and customer service support.

Supported engineering with project management and work breakdown structures.

Expanded installation and reseller networks to enhance service coverage and quality. APPLIANCE TECHNICIAN SEP 2015 – JAN 2017

SEARS

Performed electro-mechanical repairs on various home appliances with expert precision.

Interpreted schematics, diagrams, and blueprints to ensure accurate, high-quality workmanship.

Managed parts inquiries, orders, and maintained a $150k inventory for timely repairs.

Processed accurate cost estimates and monetary transactions for each service call.

Delivered professional, courteous customer service in both residential and commercial settings.

Resolved complex mechanical and installation issues, ensuring customer satisfaction. FIRST-LINE MANAGER/SUPERVISOR JUL 2007 – JUL 2015

U.S. AIR FORCE

Supervised installations and modifications of communications equipment for global Joint Task Force missions.

Conducted Fiber Optic Cable terminations and testing in line with engineering standards.

Managed Radio Direction Finding equipment and trained personnel on its usage.

Executed Electromagnetic Compatibility (EMC) surveys to ensure equipment compliance.

Oversaw maintenance practices, ensuring equipment was aligned for optimal performance.

Played a key role in expanding technical control facilities and network upgrades valued at millions.

Completed high-value C4ISR projects efficiently.

Provided project management and quality assurance for complex systems.

Directed resource management and training for work center programs.

Developed and enforced safety standards for system maintenance. CAR SALESMAN JAN 2006 – JUN 2007

Deery Bros & Jim Baier

Achieved sales targets by negotiating deals for new and pre-owned vehicles.

Transformed e-commerce prospects into in-store sales, boosting revenue.

Utilized leadership skills to mentor team members and enhance their sales performance.

Enhanced customer service to drive business goals and improve overall sales outcomes. EDUCATION

BICSI ITS Technician

Giant Voice (Mass Notification)

Ground Radio Communications Specialist

Operational Risk Management

Leadership/Management Development

AWARDS

Recipient of numerous awards for outstanding military, humanitarian, and community service SECURITY CLEARANCE

Held U.S. Government Secret security clearance; TS/SCI eligible

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