PERSONALITY HIGHLIGHTS
Team player
Well-organized
Motivated by problem
solving
Independent worker
Communicator
Works well with
deadlines
Collaborative and
efficient
*********@*******.***
CONTACT DETAILS
EDUCATION
05/1986
Bachelor Of Arts, Accounting Northeastern
Illinois University, Chicago, IL
PROFESSIONAL EXPERIENCE
03/2022 - 09/23
Executive Administrator at Green Lawn
Landscaping Inc. & The Organic Gardner
Northbrook, IL
Scheduled all employee daily duties through
LMN
Scheduled site Visits for principals
Drafted client proposals
Responsible for all account receivables and
invoices
Managed client relations
Office HR representative
PROFILE
Currently an Executive Administrator to Principal with a history in Accounting, Human Resources, and Management. Skilled in Excel. LMN, Managing A/R Reports, Customer Relations and Team Leadership. Great with Organization, Time Management, Problem Solving, and Adaptability. I exceed both in personal and group goals.
ILEANA ROBSON
EXECUTIVE ADMINISTRATOR
06/2024 - Present
Office Manager at Servpro
Niles, IL
Reviewed contracts
Drafted client proposals
Responsible for all account Receivables and
Payables
Scheduled inspections for project managers
POC for all clients
Upload documents for insurance companies
Office HR representative
SOFTWARES
LMN
Excel
QuickBooks
WorkCenter
PROFESSIONAL EXPERIENCE
05/2016 - 03/2022
Front End Manager, Jewel Osco
Wilmette, IL
Managed cash flow of store, including cashier
operations, bookkeeping and security
Handled payment processing and provided
customers with receipts and proper bills and
change
Managed customer complaints and rectified
issues to complete satisfaction.
Put together schedule for floor staff according to skill sets and coverage needs.
Reviewed employee performance and
determined areas in need of improvement.
Helped employees perform at peak productivity
with morale-boosting programs and motivational
techniques
06/1990 - 07 /2003
Executive Assistant Soraya Planning & Design
Chicago, IL
Directed customer communication to appropriate
department personnel and offered information to
resolve inquiries, boosting customer satisfaction
Developed administrative processes to achieve
organizational objectives and improve office
efficiency
Managed scheduling for staff, monitoring resource
allocation to provide optimal coverage and service Monitored attendance records by taking note of
staff vacation time, sick days and personal days
Tracked and submitted employee time-sheets to
accounting department for payroll processing
Coordinated project materials by managing
physical and digital files, monitoring spreadsheets and updating reports
Liaised between internal and external stakeholders to provide updated project status