HEATHER BLACK
Reading, PA *****
484-***-**** - ****************@*****.***
PROFESSIONAL SUMMARY
Focused patient care professional accustomed to prioritizing and delivering outstanding patient care. Offers 25+ years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
SKILLS
Organizational standards
Basic Life Support
Goal Setting
Documentation
Written and verbal communication
Emotional Support
End of life care
Physical therapy support
Vital signs monitoring
Personal Hygiene Assistance
Relationship Building
Vital Signs Documentation
Mobility Assistance
Specimen Collection
Dementia Care
Infection Control
Organizational Skills
Safety Protocols
Compassionate Care
Catheter Care
Blood Glucose Testing
Adaptable
Professional Bedside Manner
Bedsore Prevention
Electronic Charting
Caregiver Relations
HIPAA Compliance
CNA Certification
WORK HISTORY
01/2022 to Current Patient Care Assistant/Certified Nursing Assistant Reading Hospital Rehabilitation At Wyomissing – Wyomissing, PA Enhanced patient comfort by providing compassionate and attentive care. Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns.
Contributed to a safe and hygienic environment by maintaining cleanliness of patient rooms and common areas.
Monitored vital signs regularly, assisting in early identification of potential health issues.
Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
Implemented infection control protocols effectively, reducing the spread of illness within the facility.
Participated in ongoing training opportunities to stay current on best practices within the field of patient care.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
Maintained clean and safe environment to promote patient safety and comfort. Supported patient admissions, discharges, and transfers to promote team productivity.
08/2013 to 01/2022 Certified Nursing Assistant/Certified Nursing Restorative Aide UCCH Homes Ephrata Manor – Ephrata, PA
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Assisted patients with daily living activities for enhanced comfort and wellbeing. Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs. 07/2006 to 07/2013 Certified Nursing Assistant
HCR ManorCare – Laureldale Pa
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Assisted patients with daily living activities for enhanced comfort and wellbeing. Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Built rapport with patients and families, providing emotional support during difficult times.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs. Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients. 08/2005 to 06/2006 Teacher's Assistant
Reading School District Head Start – Reading, PA
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Handed out classroom materials, like pencils, paper, and crayons. Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Graded assignments and reported individual progress to teacher. Supported student learning objectives through personalized and small group assistance.
Documented student progress and communicated with parents to keep informed. EDUCATION
Physical Therapy Assistance
Pennsylvania State University - Hazleton Pa
06/1996 High School Diploma
Oley Valley Senior High School - Oley, PA
06/1996 Health Occupations
Berks Career And Technolgy Center - Oley PA
In 1995, I went to the Health Occupations Students Of America ( HOSA) PA state conference and in which I received first place in first aid and CPR. I went onto the national level although I did not place it was a excellent opportunity. CERTIFICATIONS
CNA - Certified Nursing Assistant since December 1995