Customer Service Store Associate

Mark Thomas

• ***-** ***th Avenue Saints Albans • ****.******.*******@*****.*** • 646-***-****

Education

Career Overview

September, 2016 - June, 2017

John's Pizzeria

Cashier

**-** ******* ****, Jamaica, NY 11432

My majority responsibility is demonstrating strong communication skills by greening customers, answering questions, and providing order at the counter and processes from ringing in the order to suggestive selling and collecting payment. Satisfy customers' expectations on flexible hours. Consistent quality and high accuracy. Guest relations and direct the daily operations around the restaurant and performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers and making deposits. October, 2017 - June, 2018

7-Eleven

Store Crew (Associate)

58-20 Francis Lewis Blvd, Fresh Meadows, NY 11365

My activities responsibilities, as a store associate are keeping the store a clean, safe environment for patrons, as well as ringing up customer purchases at the counter using electronic cash registers, store inventory in-take and organized products after monthly delivery. Ability to occasionally lift and/or carry up to 50 pounds boxes, and work individually and as part of a team. Will also address customer service concerns and answer questions pertaining to items solid in the store that are part of my daily task’s work. Most of my responsibility is cleaning shelf’s, counters and wiping down windows. Grinding and brewing coffee for customers if needed assistance and identifying services/products that best suited their needs. Speaking and interacting with both new and regular customers.

March, 2018 - September, 2018

Ozanam Hall of Queens Nursing Home

Shocker

42-41 201st St, Auburndale, NY 11361

Follow established procedures to label, track, and stock items properly throughout the daily’s with helping out with resident nurses by unpacking boxes filled with grooming products restocking them in cubbies storage in different floors. Once I helped out in the mail room on the basement floor. Checks supplies before and after delivery to each floor that are complete, the supplies are correct, and the residents are satisfied.

September, 2018 - March, 2020

Queens College - Fitzgerald Gym

Maintenance

65-30 Kissena Blvd, Kew Gardens Hills, NY 11367

Responsible for mostly performance by organizing and maintaining the gym arena by sanitizing the court and gym equipment as activities tasks given to me, as well knowledge and understanding uses of hand tools. Ensure maintaining systems and protocols that must be followed. Thoroughly with detail and efficiency based on campus’s standards. Following tasks given from employees and other workers. Knowledge of general carpentry and repair. Clean campus windows and perform activities such as dusting, mopping etc. July, 2019 - August, 2019

CVS Pharmacy

Seasoned Retail Associate

61-26 188th St, Fresh Meadows, NY 11365

My main responsibilities as customer services associate is helping out the customers many times, helping and following tasks or duties from my manager or fellow employees. Helped out unpacking items and organizing them shelves. Also Loaded and unloaded merchandise using a ladder and pallet jack. Then wiping down the store's checker surfaces and shelves. Help in the back as well by breaking down the boxes for recycling.

November, 2023 - March, 2024

ASPCA - American Family Community Services

Canvasser

211 E 43rd St 6th floor, New York, NY 10017

My main responsibilities as customer services associate is helping out the customers many times, helping and following tasks or duties from my manager or fellow employees. Helped out unpacking items and organizing them shelves. Also Loaded and unloaded merchandise using a ladder and pallet jack. Then wiping down the store's checker surfaces and shelves. Help in the back as well by breaking down the boxes for recycling.

March, 2024 - Present

Citi Field - Aramark

Food Service Helper/Cashier

41 Seaver Wy, Flushing, NY 11368

I was trained under my supervisors to prepare and/or prep up the customers orders while providing a memorable service experience. Adhere to established food safety, food handling, drinks service and sanitation procedures. Spent hours with supervisors showcasing the importance of service from the company throughout the orientation though me around Work Attire, kept track of records temps each day, received and stored at the workplace at citified.

Skills

• Effective Communication

• Sales experiences

• Customer Services

• problem-solving

• Hospitality

• Stocks Supplies

• Technical Proficiency, and knowledge

• Maintenance

• Flexibility

• Clinical skills

• Guest Services

Contact this candidate