Room Attendant Housekeeping
Resume:
CONTACT
Jan-2017 - Dec-2017
Aug-2018 - Dec-2018
Aug-2019 - Dec-2020
Jan-2021 - Dec-2023
Rose Oscar Philip
Dar es salam
************@*****.***
To work in an organisation where I can utilize my Skills by effectively communicating with hotel guests and ensuring they have a great experience. Provides exceptional customer service and increases revenues in fast-paced, competitive environments. Receptionist
Arizona Restaurant
Welcoming guests and clients, providing a positive first impression.
Performing clerical tasks such as filing, data entry, and handling correspondence.
Addressing inquiries and concerns from clients and visitors, ensuring a high level of service. Housekeeping/Room attendant
MaruMaru Hotel
Thoroughly cleaning guest rooms, bathrooms, and common areas, including dusting, vacuuming, and mopping.
Changing bed linens and towels, ensuring cleanliness and proper storage.
Ensuring that guest rooms are ready for new arrivals, which includes thorough cleaning and setting up the room according to standards.
Responding to guest requests for additional services, such as extra towels or cleaning during their stay.
Customer Service
CJs Pizza Restaurant
Addressing inquiries and providing information to clients.
Addressing inquiries and providing information.
Maintaining clear and professional communication.
Gathering customer feedback to improve service quality. Housekeeping and Room Attendant
Seashells Millennium Hotel
Replenishing amenities such as toiletries, towels, and refreshments.
Checking for maintenance issues or damages and reporting them to management.
Checking for maintenance issues or damages and reporting them to management. Receptionist/Guest Relations
Seashells Hotel
Maintaining accurate records of guest information and transactions.
Promoting additional services and upgrading to enhance guest experience.
Coordinating with other departments to meet guest needs and ensure smooth operations. Marketing Specialist
SEOFX APS
Designing and implementing marketing campaigns across various channels
Assisting in managing marketing budgets and allocating resources effectively.
Building and maintaining relationships with customers through targeted outreach and engagement strategies.
Mbuyuni Primary School
Kenya Certificate of Primary Education
Greenacres Secondary School
Kenya Certificate of Secondary Education
OBJECTIVE
EXPERIENCE
EDUCATION
2013-2015 Datastart Training College
Diploma in Hospitality Management
•Analytical Skills
•Communication Skills
•Attention to Details
•Customer Service
•Team Work
•Adaptabilty
~ Increased Brand Visibility
~ Recognition for Excellence
~Guest satisfaction Score
SKILLS
ACHIEVEMENTS & AWARDS
Contact this candidate