Customer Service Office Assistant

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CURRICULUM VITAE

Palwinder Singh

Contact: 098********

E-mail: *********.****@*****.***

Objective:

To work with full dedication and sincerity in a challenging atmosphere at a growth oriented firm in order to gain personal skills & to grow professionally by constantly learning while being innovative and flexible.

Professional:

One year and 6 months working experience in Al Safeer Group of Companies, Sharjah

(United State of Emirates) as a Head Cashier.

Direct cashiers engaged in reconciling cash receipts or in performing services for customers.

Working on GL Interface (General Ledger) for updating daily sales.

For expenses, cash purchase, excess/short, shopping vouchers, petty cash etc. updating on SAP (System, applications & product in data processing).

Complete opening and closing procedures, maintaining control of all cash drawers.

Prepare and issue work schedules, deadlines and duty assignments for cashiers and customer service staff.

Maintain all the records related to daily sale reports, statements, expense vouchers, shopping vouchers and staff salaries.

One year and 8 months working experience in A-KAN Insurance, Edmonton, Alberta, Canada as an Office Assistant.

Managed all personal Auto Insurance, Home Insurance and Commercial Insurance policies.

Managed all policies endorsements (Additional Insurance, Physical Damage, Parking Insurance, Fire and theft etc.)

Worked on RDP (Remote Desktop Protocol) and communicate with BRIA (for telephonic calls).

Six years working experience in Girnar InfoTech Ltd. as an Administrator Head & MIS In charge.

Managed office activities and operations to secure efficiency and compliance to company policies.

Supervised office staff and divide responsibilities to ensure the performance.

Managed phone calls and correspondence (E-Mails, letters, packages etc.)

Create and update MIS records and database.

Coordinate with other branches inside and outside the city. Education:

MCA – Masters of Computer Applications

MSC.IT – Masters of Science in Information Technology

PGDCA - Postgraduate diploma in Computer Application

B.A HONOURS – Bachelor of Arts

Languages known: Punjabi, English, Hindi

Computer Proficiency: MS-Word, MS-Excel, Power-Point and proficient in Internet Browsing and Search.

Research & Training Projects:

Student Management System Project in Advance Java, during MSC-IT.

Payroll Project in Visual Basic Language, during PGDCA. Skills Set:

Articulate with strong communication skills.

Excellent listening skills with strong attention to detail.

Quick learner, Dedicated and hardworking.

Can adapt myself to change and accept all challenges resourcefully. PERSONAL DETAILS:

D-O-B: 17.05.1987

Sex: Male

Marital Status: Married

Nationality: Indian

I do hereby declare that the particulars of information and facts here in above are true, correct and complete to the best of my knowledge and belief.

(Palwinder Singh)

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