Customer Service Representative

Toni Johnson

Email: **************@*****.***

Phone Number:+1-404-***-****

Address: *** **** ***** ***** ********, South Carolina 29621 Goals:

My goal is to obtain a rewarding and challenging position with a company which provides growth, potential, knowledge, and responsibility. I wish to provide my skills and abilities with a commitment to excellence. Work Experience

Customer Service Representative

LifeMD - Greenville, SC

September 2022 to Present

Responsible for Updating patients' medical intake forms. Placing orders for prescriptions and Escalating delayed or missing orders. Customer Service Representative:

Majorel - Greenville, SC

January 2020 to August 2022

I provided technical support to Apple customers for all devices developed by Apple Inc. I provided day to day customer service resetting passwords, helping unlocking iphones and troubleshooting other devices for customer all over the United States.

Concentrix - Greenville, SC

October 2015 to January 2017

Responsible for maintaining accountability for 100% customer satisfaction in resolving customer .issues about their health insurance. I take payments and help members manage their health insurance. I mainly work with seniors who have Medicare, by going over their Medicare benefits and what all they are entitled to. Education :

Some college in Phlebotomy

Atlanta Technical College - Atlanta, GA

March 2010 to September 2010

High school diploma

Campbell High School - Smyrna, GA August 2003 to May 2007 Skills

• Loan Officer Experience

• Tax Experience

• Banking

• Underwriting

• Sales Management

• Cash handling

• Customer service

• Phlebotomy

• Technical Support

• Intake Experience

Certifications and Licenses :

Certified Phlebotomy Technician

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