Quality Control Engineer

***** ******* **., ******, **, ***** • ************@**********.*** • 512-***-****

SHANNA HOWELL

Quality Engineer

EMPLOYMENT HISTORY

ASSEMBLY TECHNICIAN Aug 2023 - Nov 2024

Astrotech Corp

Certified in soldering, assembled mass spectrometers, enhanced product quality.

Maintained work instructions, supported inventory, shipping, and receiving operations.

Repaired circuit boards, wiring harnesses, and documented non-conformances.

Acquired Six Sigma Green Belt, improving efficiency and quality control.

Assembled and tested mass spectrometers, performed LOD and final checkouts, ensuring high standards for all outgoing systems.

Developed work instructions, assisted with inventory, shipping, and receiving.

Conducted capillary testing for new builds and in-house evaluations.

Implemented quality control measures, documenting non-conformance parts during assembly. Performed thorough checks on all incoming components.

Contributed to maintenance of returning units, cleaned and modified parts per SOPs. Supported team efforts in various technical capacities.

ENGINEERING TECHNICIAN Nov 2021 - May 2023

Insight Global @ Applied Materials

Collaborated with engineers to develop corrective procedures, ensuring client satisfaction.

Implemented preventive maintenance, reducing downtime and enhancing system reliability.

Coordinated with teams using MS Teams and Slack, optimizing communication and project delivery.

Executed tasks efficiently, consistently meeting deadlines and exceeding client expectations.

Developed and implemented corrective procedures with senior engineers, enhancing system reliability and minimizing downtime for Applied Materials clients.

Streamlined preventive maintenance processes, proactively addressing potential issues and significantly reducing unplanned equipment failures.

LAB TECH

Aug 2021 - Sep 2021

Manpower/3M

Austin, Tx

Completed cable orders to engineer specifications, ensuring accuracy and efficiency.

Built fiber cables adhering to SOP standards, enhancing operational consistency.

Tested and recorded cable data in Excel, contributing to data-driven decision-making.

Prepared fiber cables with correct housing, ensuring product reliability.

Maintained and cleaned lab, supporting a safe and organized work environment.

Streamlined cable preparation process, integrating appropriate housing techniques to enhance efficiency and product reliability.

Consistently met production targets while upholding stringent quality standards, contributing to improved project completion rates.

FIELD TECH/ SECURITY INSTALLATION

May 2021 - Jun 2021

Safehaven/ADT

• Received my state Private Security License

Round Rock, Texas

•Set up Home Automation in customers’ homes (Z-Wave devices)

•Set up Security Systems in customers’ homes

•Explained all security devices we had to offer

•Set all codes for system and locks

•Set up geofencing for customers

•Showed customer how to tier system

•Set up indoor and outdoor camera including analytics

•Worked with Support team to set up security system

•Ran test with support team to ensure system is working properly

•Hard wired panel in customer’s home

•Completed service calls

•Troubleshooting systems to find problems. i.e. signal, system, or device issues

•Took payments from customers

•Included garage door openers into systems Installed and configured home automation systems, security devices, and cameras. Troubleshot technical issues and collaborated with support team for optimal system performance.

Implemented cutting-edge Z-Wave devices and geofencing technology, enhancing home security and automation capabilities for diverse clientele.

Educated customers on security system features, set up user codes, and provided comprehensive training on system operation and maintenance.

INSTALLER/ FIELD TECH

Feb 2021 - Apr 2021

Bandera/SmartRent

Dallas, Texas

Installed home automation systems, enhancing apartment functionality

Configured hubs and Z-Wave devices, ensuring seamless integration

Set up smart switches and thermostats, optimizing energy efficiency

Guided users on system operations, improving user experience

Resolved installation issues, maintaining high service standards

Installed and configured smart home systems, including hubs, Z-Wave devices, switches, and thermostats. Resolved wiring and signal issues, ensuring seamless integration.

Guided residents through smart home system operation, enhancing user adoption. Set up secure access codes and documented device issues for continuous improvement.

Streamlined installation process by developing efficient device preparation and packaging methods, reducing setup time and improving project efficiency.

LEAD ASSEMBLER Nov 2019-May 2020 Express Personnel @ Powermatics Round Rock, Texas

Led SOP creation and blueprint collaboration, enhancing product clarity and efficiency.

Managed inventory and logistics, ensuring timely assembly and shipping of products.

Assisted in product design and customer coordination, fostering innovative solutions.

Conducted quality checks and documented material issues, maintaining high standards.

Built and installed wire harnesses, contributing to reliable product functionality.

Spearheaded product design improvements through customer collaboration. Streamlined assembly processes to meet tight deadlines. Implemented efficient inventory management systems.

Optimized assembly line efficiency, reducing production time. Ensured product quality through rigorous testing protocols. Maintained accurate documentation for material usage and damage.

QUALITY TECH

Apr 2019 - Oct 2019

Express Personnel @ Fluence Bioengineering

Austin, Texas

Assembled products using schematics, ensuring quality and safety with hand tools.

Documented RMAs, troubleshooting to determine product repairability.

Organized warehouse materials, optimized storage and retrieval processes.

Conducted quality assurance on all products, meticulously documenting RMAs and troubleshooting issues to determine repair feasibility for customer returns.

Executed work studies on new products, optimizing assembly processes for enhanced output and efficiency in product development cycles.

Interpreted complex schematics and blueprints to assemble new products, ensuring precise adherence to specifications and quality standards.

Streamlined warehouse operations through effective organization of materials and accurate documentation of inventory locations.

LEAD LAB TECHNICIAN/ QUALITY TECHNICIAN Aug 2018 - Mar 2019 Smartide Inc. @ Samsung Austin, Texas

Interpreted and updated blueprints, ensuring accuracy and clarity for stakeholders.

Documented changes meticulously, enhancing blueprint reliability for management and clients.

Maintained cleanroom standards, ensuring compliance and safety in lab environments.

Participated in weekly meetings, providing solutions to emerging issues for improved operations.

Utilized hand tools and software for precise data entry, supporting lab efficiency.

Evaluated and documented blueprint changes, ensuring accuracy and compliance with cleanroom protocols while liaising with management and clients.

Streamlined data input processes and enhanced communication through efficient email management, leading to improved project timelines.

Meticulously labeled and updated blueprints, providing critical documentation for project progression and client satisfaction.

MECHANICAL ASSEMBLER Dec 2017 - Apr 2018 West Valley Staffing @ Ultra Clean Technology Austin, Texas

Interpreted blueprints to assemble complex gas sticks and purge pallets efficiently.

Utilized hand tools and operated AGILE and Visual Programs to streamline assembly processes.

Coordinated logistics to ensure timely delivery and optimal inventory management.

Enhanced assembly accuracy through detailed schematic analysis and problem-solving.

Contributed to measurable improvements in production timelines and quality assurance.

Expertly assembled gas sticks and purge pallets, interpreting complex schematics and blueprints. Utilized diverse hand tools and operated AGILE and Visual programs efficiently.

Fostered strong teamwork in a fast-paced manufacturing environment. Shared technical insights, contributing to improved assembly techniques and product quality.

Analyzed blueprints to optimize assembly procedures, minimizing errors and waste. Proposed data-driven improvements to enhance production workflow.

Developed creative solutions for complex assembly challenges. Contributed ideas for process improvements, leading to measurable increases in production efficiency.

MANUFACTURING TECH

Nov 2017 - Dec 2017

Ronin Staffing @ Thermo Fisher

Austin, Texas

Adhered to SOPs ensuring smooth manufacturing operations and compliance.

Operated floor equipment efficiently to maintain production flow.

Executed daily tasks in SAP and AGILE, optimizing workflow.

Inspected materials post-pour, ensuring quality standards.

Assembled final kits accurately, supporting product readiness.

Executed precise material inspections post-pouring, ensuring quality control. Managed daily SAP and AGILE tasks, maintaining operational efficiency.

Coordinated with team to optimize floor equipment operation. Contributed to refining SOPs, enhancing overall manufacturing workflow.

Proposed improvements for material disposal methods, promoting sustainability. Adapted quickly to new manufacturing tech, driving operational advancements.

Analyzed production data to identify efficiency gaps. Recommended data-driven solutions, leading to measurable improvements in manufacturing processes.

LEAD PRESENTATOR Apr 2017 - Nov 2017 Aerotek @ Busch Semiconductor Vacuum Pumps Austin, Texas

Led daily maintenance on equipment, ensuring optimal functionality and reduced downtime.

Coordinated with team leads and management to streamline operations and improve efficiency.

Identified and ordered necessary parts, maintaining inventory accuracy and availability.

Assisted in assembly processes, enhancing workflow and supporting team objectives.

Managed warehouse tasks, contributing to effective shipping and receiving operations.

Streamlined maintenance processes for blasters and tools, enhancing operational efficiency and reducing equipment downtime significantly.

Fostered seamless communication with Assembly Lead and site manager, ensuring project alignment and timely completion of critical tasks.

Conducted thorough assessments of equipment, determining necessary part replacements and optimizing inventory management through precise BOM creation.

Implemented efficient parts organization system, boosting assembler productivity and streamlining the production process from DE systemizing to shipping.

Managed diverse responsibilities including maintenance, assembly support, and warehouse operations, demonstrating versatility and attention to detail.

QUALITY TECH

May 2015 - Sep 2015

Manpower @ Nutra

Austin, Texas

Conducted daily equipment tests, ensuring operational efficiency and safety.

Coordinated with warehouse for timely material inspections, enhancing workflow.

Improved clean room procedures, resulting in a more controlled environment.

Performed routine lab tests, contributing to accurate data collection.

Managed data entry tasks, maintaining precise records for analysis.

Conducted comprehensive testing on equipment, surfaces, and water, ensuring quality standards. Managed lab operations and coordinated with warehouse for efficient material handling.

Executed meticulous daily and weekly testing protocols. Prepared and processed samples for in-house and external lab analysis, maintaining strict quality control measures.

Enhanced clean room environment by refining procedures and Standard Operating Practices (SOPs). Streamlined testing processes for improved efficiency and accuracy.

Facilitated seamless coordination between quality control, warehouse, and shipping departments. Ensured timely inspection, sign-off, and dispatch of materials to other lab locations.

Optimized quality assurance processes, leading to measurable improvements in testing accuracy and turnaround times. Contributed to maintaining high product quality standards.

QUALITY TECHNICIAN Nov 2014 - Jan 2015 Samsung Austin, Texas

Conducted comprehensive quality checks on tools post-maintenance, ensuring operational readiness.

Generated detailed reports with data visualizations, enhancing decision-making processes.

Identified and resolved tool issues using precise formulas, optimizing tool performance.

Collaborated with Process Technicians to restore tool functionality, boosting production efficiency.

Conducted comprehensive quality checks on post-maintenance tools, ensuring optimal performance and reliability before product runs.

Generated detailed reports with data visualizations, including maps and charts, to facilitate informed decision-making processes.

Partnered with Process Technicians to efficiently return tools to operational status, minimizing downtime and maximizing productivity.

Implemented rigorous quality control measures, significantly reducing defects and enhancing overall product quality and customer satisfaction.

ASSEMBLER/TECHNICIAN QUALITY ASSURANCE AND QUALITY CONTROL Oct 2013 - May 2014 Adecco @ Applied Materials Austin, Texas

Managed NC and QA tasks, certified ISO 9000 mainframes, enhancing quality control processes.

Developed and updated DMR KPIs, improving work center efficiency and performance tracking.

Interpreted schematics for 5500 Endure Mainframe Line, ensuring accurate assembly and compliance.

Collaborated with management on RTS reports, optimizing inventory management and resource allocation.

Utilized AMAT applications and MS Office, streamlining operations and reporting processes.

Led QA initiatives, managed NC and CAPA processes, and certified mainframes in ISO 9000, enhancing overall product quality and compliance standards.

Developed and maintained DMR KPIs, generating RTS reports to optimize inventory management and streamline production processes.

Interpreted complex schematics and CES for 5500 Endure Mainframe Line, ensuring precise assembly and quality control measures.

Partnered with management and materials team to improve inventory control, reducing unnecessary stock and enhancing operational efficiency.

Utilized AMAT-specific applications and MS Office suite to streamline reporting, data analysis, and communication across departments.

DAYCARE OWNER OPERATOR STAY AT HOME MOM

Oct 2004 - Oct 2013

Self-employed

Austin, Texas

Implemented diverse curriculum, fostering children's growth and learning.

Maintained detailed records of children's activities, supporting developmental tracking.

Ensured a safe, nurturing play environment, enhancing children's social skills.

Prepared nutritious meals, promoting healthy eating habits among children.

Built strong relationships with parents and educators, facilitating collaborative care.

Nurtured children's development through positive reinforcement, creating a safe and engaging environment that fostered learning and social skills.

Meticulously maintained daily records of children's activities, behaviors, and routines, ensuring comprehensive care and communication with parents.

Designed and implemented a diverse curriculum addressing various learning styles, enhancing children's cognitive and social development.

Facilitated children's milestone achievements in self-care, promoting independence and confidence through tailored guidance and support.

Cultivated strong professional relationships with parents, educators, and therapists, ensuring holistic support for each child's growth.

DELI CLERK

May 2001 - Jul 2002

Martins Supermarket

South Bend, Indiana

Processed transactions swiftly, enhancing customer satisfaction and reducing wait times.

Ensured compliance with safety standards while handling equipment and products.

Prepared custom orders, boosting sales and customer loyalty through personalized service.

Managed inventory efficiently, maintaining well-stocked and organized meat cases.

Provided friendly service, contributing to a welcoming shopping environment.

Mastered meat slicing techniques and specialty cheese packaging, enhancing product presentation and customer satisfaction in the deli department.

Ensured strict adherence to safety and sanitation guidelines while handling various equipment, maintaining a clean and hazard-free work environment.

Streamlined cash transactions and order fulfillment processes, reducing customer wait times and improving overall service efficiency.

Cultivated positive customer relationships through attentive service, promptly addressing special requests and ensuring a welcoming atmosphere.

TEACHER

Aug 1996 - May 1998

Rainbow Connection

Pflugerville, Texas

Read stories and taught art to enhance creativity and learning.

Used diverse materials for engaging and imaginative play.

Monitored play activities, ensuring safety and engagement.

Documented daily activities, meals, and naps for parents.

Incorporated music and art to foster creative expression.

Fostered creativity through diverse art activities, enhancing children's imagination and self-expression in a vibrant learning environment.

Meticulously documented daily activities, behaviors, and routines, providing comprehensive insights for parents and improving childcare quality.

Nurtured individual growth by tailoring learning experiences, employing various materials to stimulate curiosity and cognitive development.

Integrated music and storytelling into curriculum, creating engaging, multi-sensory learning experiences that captivated young minds.

Implemented structured daily programs, balancing educational activities with playtime to optimize children's learning and social development.

EDUCATION

HIGH SCHOOL DIPLOMA

1998

Pflugerville High School

Pflugerville, Texas

ACC

Pflugerville, Texas

Basics

COURSES

SOLDERING CERTIFICATION ISO

GREEN BELT CERTIFICATION

Astrotech Corp

SKILLS

Customer Service (Experienced), Data Analysis (Skillful), Problem Solving (Skillful), Soldering (Skillful),

Assembly (Experienced), Quality Control (Experienced), Inventory Management (Skillful), Six Sigma (Beginner),

Maintenance (Skillful), Communication (Experienced), Home Automation (Skillful), Security Systems (Skillful),

Troubleshooting (Skillful), Blueprint Reading (Skillful), Schematic Interpretation (Skillful), Quality Assurance (Skillful), Laboratory Techniques (Skillful), Cleanroom Protocols (Experienced), Mechanical Assembly (Experienced), Equipment Operation (Skillful), Data Entry (Skillful).

LANGUAGES

English (Native).

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