Customer Service Los Angeles

SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

Tiffany Brannon

(H) 323-***-**** ********@*****.*** 5905 South Fairfax Avenue High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.

Handling credit transactions

Coffee expertise

Safe food handling practices

Strong leadership capability

Cooperative team player

Customer service

Dishwasher/Food Prep, Roberta's, August 2019-Current Culver City, CA

Effectively loaded and unloaded dishwashers, washing by hand any large pots or items that chefs used on continuous basis.

Sanitized counters and wiped down surfaces following food preparation to prevent cross- contamination from raw meats.

Unboxed, stored and organized incoming kitchen supplies with every delivery. Dishwasher, Broxton Brewery, February 2019-September 2019 Westwood, CA

Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.

Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.

Food Preparation Worker, Alta Adams, October 2018-August 2019 Los Angeles, California

Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products. Followed recipes and customer request details to prepare high-quality, delicious meals. Re-stocked, organized and arranged service and food stations. Shift Supervisor/Cook/Customer Service Cashier, Del Taco, November 2013-June 2018 Los Angeles, California

Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.

Assisted store management with meeting standards of service and quality in daily operations. Completed opening and closing duties to facilitate business operations. Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with guidelines to keep products within tight tolerances. Developed weekly schedules and job assignments based on individual employee strengths and expected demand levels.

Assistant Manager/Barista, Starbucks Coffee, May 2002-July 2012 Los Angeles, California

Prepared drinks per shift with high accuracy and consistently strong customer satisfaction. Restocked counter and customer areas to maintain adequate items levels for expected needs. Addressed and resolved customer concerns to maintain brand loyalty. Enthusiastically engaged customers during busy periods to keep mood light and fun. Associate of Arts

Music, West Los Angeles College, Culver City CA

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