PROFILE
Customer service professional with over *0 years of experience in the
hospitality industry, dedicated to providing exceptional service and creating enjoyable dining experiences. I excel at understanding guest preferences and delivering personalized recommendations, all while maintaining high satisfaction levels. Committed to going the extra mile, I ensure that every customer feels valued and leaves with a positive and memorable experience. PROFESSIONAL EXPERIENCE
Bartender The Sudsy Mug, Asbury Park, New Jersey September 2022 – October 2024
• Prepared and served a variety of alcoholic and non-alcoholic beverages, ensuring adherence to health and safety standards.
• Engaged with customers to create a welcoming atmosphere, building rapport and encouraging repeat business.
• Managed cash register and handled cash transactions accurately while balancing daily sales reports.
• Maintained cleanliness and organization of the bar area, including stocking supplies and cleaning equipment.
Server The Comic Strip, New York, NY
June 2019 – August 2022
• Delivered friendly and efficient service in a lively setting, ensuring guests had a great experience.
• Took and processed food and drink orders, highlighting menu favorites and daily specials.
• Worked closely with the kitchen to ensure timely and accurate order fulfillment.
• Handled cash and credit transactions, ensuring accurate payment processing.
• Kept dining and service areas clean and organized, following health guidelines.
Admistrative Assistant Insurance Solutions, Old Bridge, New Jersey December 2017 – August 2019
Provided comprehensive administrative support to office staff, including sched- uling, travel coordination, and calendar management
Streamlined office operations by implementing new filing systems and inventory management procedures
Arranged appointments and ensured executives arrived to meetings with clients on time
CONTACT
Claire Salem
***********@*****.***
Fort Smith, AR
EDUCATION
June 2011
High School Diploma
Bay Ridge Preperatory
June 2015
Associates Degree
Wood Tobe Coburn
KEY SKILLS
• Customer Service
• Conflict resolution
• Drink Preperation
• Attention to Detail