Human Resource Employee Relations
Resume:
Joanne Beavers
Garland, Texas
Phone: 903-***-****
Email: *******@*****.***
I am a highly motivated individual with a proven ability to learn quickly, create, implement, and maintain established procedures in any environment. Seeking a challenging position where my expertise in HR management, employee relations, and organizational development can contribute to fostering a positive workplace culture.
Professional Experience:
CSI Pharmacy (06/2022-Present)
Human Resource Generalist
Human Resource to employees in forty-nine states.
Developed and implemented HR policies and procedures to ensure compliance with industry regulations and company standards.
Provided guidance and support to employees on HR-related matters, fostering positive employee relations.
Ensured compliance with federal, state, and local payroll tax regulations.
Processed payroll adjustments, deductions, and additions accurately and in a timely manner.
Collaborated with HR to address employee inquiries related to payroll, benefits, and HR policies.
Coordinated the administration of employee benefits, including health insurance, retirement plans, and other voluntary benefits.
Conducted regular audits to ensure accuracy and compliance in payroll records.
Prepared and filed payroll tax reports and returns in accordance with regulatory requirements.
Monitor the payroll inbox and respond to employee and manager inquiries, escalating as needed.
Knowledge and assure compliance of pertinent local, state, and federal laws and regulations.
Streamline Human Resources efficiencies such as coordinating new hire orientations, provide and implement virtual onboarding, training for new employees and develop succession plans and promotion paths for all staff.
Conducted training sessions on topics such as diversity and inclusion, workplace ethics, and conflict resolution.
Collaborated with management to develop and execute performance management programs.
Facilitated the implementation of employee development programs to enhance skills and knowledge within the pharmaceutical industry.
Managed benefits administration, including enrollment, communication, and addressing employee inquiries.
Conducted regular HR audits to ensure compliance with state and federal regulations.
Coordinated employee engagement initiatives, promoting a positive workplace culture.
Conduct quarterly reports and other reports as needed.
Texarkana Special Education Center (10/2016-3/19/2021)
Chief Human Resource
Texarkana, Texas
Proven success in developing and implementing HR strategies that support organizational objectives.
Strong leadership skills, with the ability to build and lead high-performing HR teams.
Expertise in talent acquisition, employee development, performance management, and HR compliance.
Excellent communication and interpersonal skills for effective collaboration with senior leadership and employees.
Commitment to promoting diversity, equity, and inclusion within the workplace.
Led the development and implementation of HR strategies aligned with the overall business strategy.
Recruit, hire and oversee staff by overseeing job interviews, conduct exit interviews and leading onboarding sessions.
Implemented performance management programs to drive employee engagement, development, and retention.
Advised senior leadership on HR-related matters, contributing to the overall success of the organization.
Fostered a positive workplace culture through initiatives that promote diversity and inclusion.
Assist and update in the development of personnel policies and procedures that comply with all applicable center policies and local, state, and federal regulations.
Update job descriptions (with input from managers) on the intranet annually as needed.
Streamline Human Resources efficiencies such as coordinating new hire orientations, provide and implement virtual onboarding, training for new employees and develop succession plans and promotion paths for all staff.
Texarkana Special Education Center (04/2016 to 10/2016)
Program Manager
Texarkana, Texas
Led the development and implementation of special education programs to meet the diverse needs of students.
Collaborated with educators and support staff to ensure effective program delivery and student progress.
Oversaw the identification, assessment, and placement of students with special needs in appropriate programs.
Managed program budgets, ensuring efficient allocation of resources for maximum impact.
Conducted regular evaluations of program effectiveness and made adjustments based on assessment outcomes.
Coordinated with parents, teachers, and other stakeholders to address individualized education program (IEP) goals.
Texarkana Special Education Center (03/2013 to 05/2014)
Service Activity Coordinator
Texarkana, TX
Planned and organized field trips, sensory activities, and creative workshops tailored to the unique needs of students.
Collaborated with parents and caregivers to gather insights into students' preferences and challenges.
Provided training and support to staff and volunteers involved in activity implementation.
Ensured the safety and accessibility of activities for all students, making necessary accommodations as needed.
Maintained records and documentation related to activity planning, implementation, and outcomes.
Strong organizational, planning, multi-tasking and time management skills, problem solving and provided results for the residents; helped manage 64 residential homes.
Sponsored educational events related to health care, agency support, life skills & maintenance of files.
Area Agency on Aging (06/2015 to 06/2017)
Volunteer Ombudsman/Part Time
Texarkana, TX
Investigated and resolved complaints made by or on behalf of residents in long term care facilities.
Provided advocacy and mediation to ensure that residents’ rights and quality of life are maintained or improved.
Reported to Program Coordinator or Field Manager
Resolved Client problems, improved operations and provided exceptional client support.
Pafford Emergency Medical Service Inc. (04/2007 to 03/2013)
Certified Medical ICD 9 Coder
Hope, AR
In-depth knowledge of ICD-9-CM (International Classification of Diseases, 9th Edition, Clinical Modification) coding standards.
Proficient in assigning accurate diagnosis and procedure codes for a variety of medical specialties.
Strong understanding of medical terminology, anatomy, and physiology.
Attention to detail and accuracy in code assignment to ensure compliance with coding guidelines.
Experience with electronic health record (EHR) systems and coding software.
Reviewed and evaluated medical records in order to assign appropriate ICD-9, CPT, E & M codes, and other designated codes to ensure patient accounts are properly reported to payers.
Education:
Bachelor's Degree: Human Resource Strayer University June 2021
Associate Degree: Business Administration Strayer University December 2019 Ombudsman Certification: 2015
University of Arkansas College - Hope Arkansas Basic Medical Insurance (Certificate Received) Texarkana Community College - Texarkana, Arkansas
Certifications:
Texas Notary, Drug and Alcohol Technician, Fingerprint Roll Technician, Ambulance Coder Certification, Basic Medical Insurance Certification, Personal Care Aide Certification, Electronic Medical Billing Certification, First Aid and CPR training, Medical Transcript training, Early Childhood Development (Certificate) and SHRM Local and National member
Advanced skill set:
HR Audits
Employee Relations
Benefits Administration
Payroll Administration
Training and Development
Benefits Administration
Employee Engagement
Recruitment and Onboarding
HR Policy Development and Compliance
Contact this candidate