Customer Support Service Representative

Vera

Mardjonovic

*** ******* **** *** *** F*

Scarsdale, NY 10583

Cell: 914-***-****

Email: *******.****@*****.***

CAREER OBJECTIVES:

To secure a position with an organization with a stable

environment that will lead to a lasting relationship and enhance my career.

QUALIFICATIONS:

. Work well without supervision

. Languages spoke German//Spanish/Albanian/Serbo-Croatian with the

ability to translate

. Ability to prioritize and remain focused on the essence of an issue

. Excellent with customer support services

. Skilled at learning new concepts quickly while working well under

pressure

EXPERIENCE:

11/12 - Current Applied Interconnected Systems

New York, NY

Customer Service Representative

. Handle and create money orders

. Inventory of all material and supplies

. Count all transactions at the end of daily activities

. Order supplies from all vendors

. Handle all customer satisfaction issues

03/06 - 6/10 Hotel Galeb

Ulcinj,

Montenegro

Assistant concierge

. Front Desk

. Managed multi-lined phones

. Process files and schedule appointments

. Handles various bookkeeping duties

. Maintain/run office in managers/owners absence

06/08 - 10/12 Casablanca Catering Hall

Bar, Montenegro

Coordinator of Events

. Oversee an employee team of 50 Waiters and kitchen staff in a

catering and special event environment.

. Take and control inventory. Order supplies, beverages and other

consumables on a weekly basis.

. Calculate and turn in payroll and other event administrative

paperwork

. Manage all aspects of the event from start to finish, including set

up and tear down, and ensure that the event runs smoothly.

EDUCATION:

FBM Faculty for Business Management -Bar, Montenegro

BS in Finance (09/2014)

Contact this candidate