Customer Service
Resume:
TP
Tracy Patterson
Professional Summary
Mature consummate professional with decades of experience in the services industries, active dynamic approach with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Good Karma Cleaning - Owner/Operator
Lisle, IL
06/2006 - 07/2018
The Cheesecake Factory - Server
Tukwila, WA
03/2012 - 12/2013
Connie's Restaurant - Server
Berwyn, IL
03/2010 - 02/2012
Maid Your Way - Lead Professional House Cleaner
Downers Grove, IL
04/1992 - 01/2006
● Managed day-to-day business operations.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
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Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
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Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
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Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
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Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
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Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
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Improved customer retention rates by building strong relationships with clients based on trust and reliability.
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******************@*****.***
Tacoma, WA 98443
Education
10/2021
Tacoma Community College
Tacoma, WA
Certification: Horticulture
05/1989
Willowbrook High School
Villa Park, IL
GED
Skills
● Operations Management
● Customer service-focused
● Strong Work Ethic
● Teamwork and Collaboration
● Reliable and Responsible
References
Norma Torres
Medical Assistant Northwestern Medicine
Deerfield Illinois
**********@*****.***
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