Enterprise Architect - Strategy, Architecture, Transformation
Resume:
Charles Lee
******@*****.*** • 678-***-**** • www.linkedin.com/in/cclee • Montgomery, AL Strategic Enterprise Architect
Dynamic and results-driven Enterprise Architect with extensive experience in driving digital transformation initiatives and developing comprehensive enterprise architecture frameworks. Proven record in collaborating with cross-functional teams to align technology strategies with business objectives across diverse industries, including healthcare, finance, and government. Adept at leveraging innovative solutions to enhance operational efficiency and customer satisfaction. Recognized for exceptional leadership in managing large-scale projects and fostering collaboration between technical and non-technical stakeholders.
Qualifications Summary
Expertise in developing and maintaining enterprise architecture frameworks aligned with organizational strategies and objectives. Proven ability to conduct enterprise architecture assessments and develop strategic roadmaps to meet current and future technology needs.
History of managing enterprise software development projects with annual budgets exceeding $300M and directing multimillion-dollar programs successfully. Skilled in leading cross-silo architecture initiatives and enhancing customer engagements to expand technological capabilities and drive business growth. Demonstrated success in delivering high-impact presentations and consulting services to senior leadership and key stakeholders. Strong mentorship skills, fostering talent development and collaboration among diverse teams to achieve strategic goals.
Career Experience
Enterprise Architect, Sales
Meridian IT, Atlanta, GA, 03/2024 – 08/2024
Developed and maintained the enterprise architecture framework, ensuring alignment with organizational strategy. Collaborated with sales teams to define client objectives, success metrics, and solutions. Assessed current and future technology needs, providing design specifications and pricing for proposals. Delivered pre-sales support, including presentations and consulting services, to maximize revenue and customer satisfaction. Created statements of work and technical documentation based on best practices and industry standards, while staying informed on market trends and emerging technologies.
• Developed a new sales strategy that leveraged Enterprise Architects to enhance customer conversations and ensure proposed solutions effectively addressed business needs. Customer Success Architect Director
Salesforce, Atlanta, GA, 11/2021 – 06/2023
Provided enterprise architecture advisory to Salesforce customers, focusing on the MuleSoft Platform. Strengthened customer relationships by engaging leadership teams to expand their vision beyond current use cases, exploring cross-silo architectures and enterprise-wide solutions. Guided clients to envision architectures that support future business growth. Assisted customers in assessing the organizational capabilities needed for success. Led strategic engagements, elevating discussions with leadership and enterprise architects to align with broader business objectives.
• Worked with innovative and ambitious clients to drive impactful outcomes by fully leveraging MuleSoft’s capabilities. Enterprise Architect Consultant
Norfolk Southern, Atlanta, GA, 12/2017 – 11/2021
P a g e 2 3
Consulted IT and business leaders to develop long-term technology strategies. Promoted and implemented Enterprise Architecture practices. Governed as a member of the Enterprise Architecture Review Board. Defined technology domains and developed roadmaps aligned with business goals. Led strategic projects, integrating solutions from IBM, Oracle, SAP, Salesforce, and Microsoft. Conducted research and Proof of Concepts to ensure access to innovative technologies. Contributed to designing modern data centers using Oracle, IBM, and NoSQL technologies like Cassandra.
• Represented the company's Architecture Review Board as the designated Enterprise Architect for the SAP technologies domain, overseeing the successful migration of SAP on-premises technologies to cloud-based S/4HANA and other solutions.
Director, Enterprise Architecture
RCG Global Services, Atlanta, GA, 01/2017 – 11/2017 Provided consultancy services in Enterprise Architecture, specializing in TOGAF framework, Digital Transformation, Business Innovation, Cloud, and on-premises Technology Integrations. Delivered solutions across industries including Banking, Financial Services, Government, Healthcare, Hospitality, Retail, and Manufacturing. Defined digital strategies for enterprises of all sizes, with a focus on Digital Asset Management, Identity Management, Cyber Security, and Fraud Prevention.
• Developed and implemented comprehensive digital strategies for organizations of all sizes, enhancing their capabilities in key business areas, resulting in improved operational efficiency and increased security measures. Senior Manager, Enterprise Strategy & Architecture Capgemini, Atlanta, GA, 09/2014 – 12/2016
Led consulting services in Enterprise Business Technologies, specializing in Digital Transformation, Cloud Architectures, Unified Enterprise Architecture, and Business Technology Integrations across multiple industries. Gained extensive experience in Cloud Architectures and Deployments, successfully executing projects on Amazon AWS and Microsoft Azure. Mastered modern data center technologies. Defined leading digital strategies for various enterprises, focusing on Cloud native architectures, multi-Clouds integrations and Cloud applications performance tuning.
• Successfully executed a $1.2 billion program to design and build the Enterprise Operations Backbone for a major client, equipping the organization with a cohesive set of capabilities to enhance business operations and improve customer service.
Chief Project Architect
EngagePoint, Jefferson City, MO, 09/2013 – 05/2014 Served as the Chief Solutions Architect for the $200M multi-year Human Services Systems Modernization Program with the State of Missouri. Governed strategic architectures as part of the Program Architecture Council. Managed cross-functional teams, ensuring compliance with federal and state healthcare regulations, including mandates from the SSA, IRS, and CMS. Oversaw architectural governance, including SOA policies and governance frameworks. Participated in client’s program management activities to ensure successful execution and alignment with modernization objectives.
• Demonstrated expertise in leading government contract projects, effectively managing complex requirements and ensuring compliance with regulatory standards while delivering high-quality outcomes. Manager, Middleware Strategy & Delivery
Cbeyond – Birch, Atlanta, GA, 01/2013 – 08/2013
Led the Middleware Technology Group, overseeing the Strategy, Architecture, and Development teams both onshore and offshore. Managed end-to-end system development using an SOA approach, leveraging open-source technologies like JBoss ESB. Ensured architectural governance, including SOA policies and compliance.
• Spearheaded a Middleware Innovation Project that fostered innovative ideas and restructured development teams to adopt agile methodologies, resulting in improved project delivery times. Enterprise Architect Consultant, SOA Specialist
Noridian Healthcare Solutions, Fargo, ND, 04/2012 – 01/2013 P a g e 3 3
Provided Enterprise Architecture consultation to the Enterprise Architecture Division of Noridian Mutual, a leading Medicare and Medicaid contractor specializing in healthcare solutions. Standardized business process models and documentation. Delivered SOA education, adoption, and governance services to enhance organizational capabilities.
• Drove the implementation of agile enterprise solution architectures by leveraging industry best practices in patient care administration, onboarding, and health plan shopping, resulting in enhanced operational efficiency. VP, Enterprise Architecture
Bank of America, Atlanta, GA, 10/2007 – 03/2012
Contributed to enterprise-wide IT strategy, business requirements analysis, and strategic project management. Managed architecture for critical technology domains and defined roadmaps to align IT with business goals. Coached solution architects to develop aligned business solutions and served as a technology partner to ensure the adoption of innovative technologies. Promoted enterprise architecture frameworks like TOGAF and Agile methodologies, creating best-practice guides using tools like Planning IT and IBM Rational Suite. Forecasted technology investment needs and managed SOA program activities, including governance and knowledge management.
• Led IT planning, acquisition, and development of $300M annually in enterprise software.
• Developed a multi-year SOA strategy and established a CMDB and release process using ITIL.
• Implemented a test data management strategy and led workgroups of senior leaders to resolve conflicts while mentoring in company-wide initiatives.
VP, Enterprise Architecture
SunTrust Bank, Atlanta, GA, 04/2006 – 09/2007
Directed and managed enterprise-level technology strategies and architectures, including standards, governance, reference architectures, roadmaps, best practices, and tools standardization. Led architecture domains in Service Oriented Architecture and Risk Technologies. Prepared and presented business cases that analyzed benefits, drivers, and financial merits to justify proposed enterprise architectures, gaining buy-in from business and IT stakeholders. Served as a technology consultant to senior management and led solution architects on cross-enterprise initiatives. Participated in business process modeling and documentation using ARIS and IBM Rational Architect.
• Oversaw the adoption of Service Oriented Architecture and Enterprise Information Security Strategy.
• Drove Proof of Concept initiatives, including core system transformation. Additional Experience
Software Architect, Esko, Ludlow, MA
Technical Lead, Concentric Visions, Boston, MA
Applications Development Manager, Progress Software, Boston, MA Software Engineer, BackWeb Technologies, San Jose, CA Software Engineer, Defense Research and Development Canada, Toronto, ON Education
Master of Science in Computer Science
Boston University, MA, USA
Certifications
• Certified TOGAF Architect, Capgemini
• Six Sigma Green Belt, Bank of America
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