Executive Assistant Administrative Support

Rose Saurel 929-***-****

Executive Assistance Union City, NJ 07087

**********@*****.***

OVERVIEW

Highly skilled executive assistant fluent in French, English, and Creole, dedicated to achieving business and administrative support excellence. Proven ability to seamlessly navigate multilingual tasks and excel in diverse environments. Adept at fostering efficiency and maintaining precision, ensuring success in every endeavor.

EXPERIENCE

Silverman 11/2022 – 01/2024 Executive Assistant

●Warmly welcome and aid residents and clients upon their arrival at the building.

●Organized and maintained appointments, incoming emails, faxes, and posts, often corresponding on behalf of management.

●Negotiated with clients often involving crucial decision-making tactics, attended meetings, and ensured management readiness and preparation.

●Provide accommodation and occasionally travel with management for notetaking and general assistance.

●Expert in utilizing 3 Property management software; Appfolio, First Service Residential, and Buildinglink.

●Manage key control log for over 5 buildings in the firm.

●Trained and led over 10 new employees with the firm.

First Residential 02/2024 - Present Executive Assistant

●Manage a detailed log of customer transactions and interactions.

●Managed over 70 inbound and outbound calls and emails daily.

●Verify and process over 70 customer accounts daily.

●Collaborate with team members to support project completion, ensuring timely delivery and high-quality outcomes.

Starbucks 11/2018 - 07/2021 Store Supervisor

●Oversaw daily operations and ensured store compliance.

●I processed payroll, accounts payable, and receivable.

●Lead and manage over 20 employees daily.

EDUCATION

SKILLS

Post University College

Current Human Service

●Email Management (Mail Merge, Filters, Folders, Rules)

●Presentations/Slideshow Creation

●Team Support and Leadership

●Time management

●Phone Handling

●Administrative Skills

●Proficient in Windows and macOS

●Microsoft Office Suite (Word, Excel, Outlook, PowerPoint,

OneNote, Access)

●Google Drive (Docs, Sheets, Slides, Forms)

●Sales Management

●Appointment Scheduling and Billing/Invoicing

●Customer Service

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