Customer Service Flexiblewarehouse Schedule

Jeremy Collins

Chicago, IL ***** +1-312-***-****

*****************@*****.*** Bold Profile

SKILLS

Customer Service

Materials Handling

Manufacturing

Warehouse Experience

Microsoft Word

Efficient multitasking

Flexible Schedule

PROFESSIONAL

SUMMARY

Knowledgeable in customer service with a solid foundation in responsibilities and leadership. Efficiently managed and supported the team to ensure smooth operations and exceptional customer service. Demonstrate strong organizational skills and adaptability in fast-paced environments. Track record of effective communication and teamwork, contributing to a smooth and dynamic work environment. Proven ability to support fast-paced operations and handle multiple tasks simultaneously. Known for excellent teamwork and adaptability, ensuring exceptional customer service.

ACCOMPLISHMENTS

• Achieved my Illinois State Licensure by completing Barbering School with accuracy and efficiency.

WORK HISTORY

FORD PLANT MAINTENANCE 10/2022 to 07/2023

Leadec Chicago, IL

• Enhanced safety within the facility through diligent adherence to industry standards and company guidelines during maintenance tasks.

• Supported cost reduction initiatives by identifying areas for improvement and implementing appropriate solutions.

• Diagnosed and repaired multiple complex mechanical and electrical systems.

• Detected and repaired multiple machinery faults using electrical and manual testing methods.

OVERNIGHT STOCK ASSOCIATE 12/2017 to 11/2020

Jewel Osco Chicago, US

• Currently working on the overnight stocking crew at Jewel Osco

• Supervised and trained new staff in performing census.

• Assisted customers by finding items quickly to boost store satisfaction rates.

• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

J C

CASHIER SUPERVISOR/CUSTOMER SERVICE 04/2018 to 10/2019 Ronnie's Steakhouse Chicago, US

• Busser cashier...prep

• Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.

• Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.

• Built positive relationships with customers to increase repeat business.

• Quickly and accurately counted drawers at start and end of each shift. BARBACK 01/2017 to 02/2018

Tiny Tapp Chicago, US

• Answered customer questions about food and beverage items and assisted with menu selections.

• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

• Restocked ice, condiments, and snacks.

• Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.

• Ensured proper storage conditions were met for both perishable and non- perishable items to meet food safety standards.

• Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team. MATERIAL HANDLER 12/2016 to 01/2017

Midwest Can Company Franklin Park, US

• Maintained the material for several machines changed valves clean machines

EDUCATION

GED 01/2015

Centrellia, Chicago, IL

ADDITIONAL

INFORMATION

Currently working on the overnight stocking crew at Jewel Osco PERSONAL

INFORMATION

Dedicated, reliable, and consistent.

CERTIFICATIONS

• Customer Service Certification - National Retail Federation (NRF).

• Workplace Harassment Prevention Certificate – U.S. Equal Employment

. Opportunity Commission or Similar Organizations.

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