CONTACT
Long Beach, CA *****
***@**********.**
PROFESSIONAL
SUMMARY
A proficient executive assistant with
excellent interpersonal skills and the
ability to interact effectively with all
levels within an organization. Knowing
that strong oral, written, and
interpersonal communication skills, I
have the ability to initiate a workflow
to maintain smooth office operations.
Very used to working independently
with minimal direction, and exercising
excellent judgment in carrying out
responsibilities. Having years of
experience with office procedures,
time management skills,
organizational policies and
procedures, and administrative
regulations is a plus. Proficient in the
use of Microsoft Word, Excel,
PowerPoint, as well as social media.
Possesses exceptional customer
service skills as well as the ability to
respond with flexibility to changing or
competing priorities
SKILLS
■ Organizational skills
■ Document management
■ Business administration
■ Compliance monitoring
■ Report preparation
■ Workflow planning
■ Report writing
■ Attention to detail
■ Problem-solving abilities
■ Reliability
■ Self motivation
■ Effective communication
■ Professionalism
AMY SUTHERLAND
EXECUTIVE ASSISTANT
EXPERIENCE
Office Manager/ Human Resource director Silver Star Movers Inc.- Servicing Commercial & Government Agency Entities - Gardena, CA 10/2019 - Present
Manage day-to-day operations of the office, such as managing employees, and reviewing set calendars.
■
Procurement specialist. Write and secure government contracts through detailed and knowledgeable bid submission accuracy.
■
Design, oversee, and deliver large-scale government projects for multiple governmental agencies across Southern and Northern California.
■
Secure and maintain all required business licenses, insurances, policies, bonds, and Department of General Services certifications.
■
■ Process payrolls on a weekly basis, using accounting software.
■ Prepare meeting agendas and take detailed notes.
■ Coordinate travel arrangements for department staff. Regional Manager/Owner Digital Smiles - Torrance, CA 04/1998 - 03/2018
■ Managed and coordinated office operations for seven affiliated offices. Serve as a liaison to all offices and departments by providing information and assistance.
■
Compose, type, edit, and proofread correspondence, reports, and documents.
■
Manage calendars and arrange meetings for multiple busy dentists, for seven offices.
■
Performed detailed financial analysis of practice operations using QuickBooks software.
■
Coordinate and track department workflow, including requests for information, reports, and assignments.
■
Coordinated community outreach activities such as free screenings or educational seminars.
■
Dental Office Manager Dr Saydeh & Ferradas - El Segundo, Ca 05/1992 - 12/1997
■ Maintain electronic and hard-copy files.
■ Manage multiple phone lines, and oversee the central HR email inbox.
■ Process payrolls on a biweekly basis using accounting software.
■ Developed and monitored office budgets and processed payroll. Optimized office policies, meeting internal needs while upholding organizational standards.
■
Resolved conflicts between staff members through mediation or other methods.
■
EDUCATION
Associate in Science (A.S.): Dental/Nursing Administration El Camino College - Torrance, 12/1993
High School Diploma
Capistrano Valley High School - Mission Viejo, 08/1989 CERTIFICATIONS
Registered Dental Assistant
REFERENCES
References available upon request