Phlebotomist
Resume:
Chasity Ebert
Cherryville, NC *****
********.**@*****.***
Education
June 2022
Cleveland Community College Shelby, NC
Certificate/Diploma in Phlebotomy
summa cum laude graduate
Dean's List fall semester of 2021
Presidents List Spring/Summer of 2022
Honor Roll: (A/B) Fall, (A) Spring and (A) Summer 2021/2022 3.889 GPA for Phlebotomy Diploma
Study Abroad: Cleveland Community College, Associates Degree in Nursing
Current GPA: 4.0
Expected in August 2025
Cleveland Community College Shelby, NC
Associate Degree in Nursing Nursing
Honor Roll: (A) Fall of 2023
Presidents List: Fall 2023
4.0 GPA
Ranked in Top 10% of entire school.
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Study Abroad: Cleveland Community College, Psychology Research Project: General Psychology "interview over the Lifespan", Dr. Edwin Burgess, instructor of General Psychology, implied " This Is excellent work! It is above and beyond anything a student has submitted in this course. You've addressed development thoroughly across each of the stages covered within the course. I especially enjoyed reading about your 5-year old." I took three weeks to write this 25 page long interview of each individual within my life. I was recognized through Dr. Burgess for this paper and was invited to become part of Phi Theta Kappa Honors Society.
June 2016
North Gaston High School
High School Diploma
Professional Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Care-focused Phlebotomist looking for open opportunities in a positive environment. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in difficult skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. I am the "go-to" person when colleagues are unsuccessful with venipuncture skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 2
Skills
Food Production
Food Preparation
Cooking
Food Service
Meal Preparation
Kitchen Experience
Food Handling
Busser
POS
Cleaning Experience
Home Care
Food Safety
Cooperative Attitude
Peak and Trough Tests
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Equipment and Instrument Sterilization
Blood Culturing
Vacuum Tube and Syringe Use
Interval Testing
Patient Relations
Blood Collections
Tray Organization
Sample Processing
Biohazard Waste Disposal
Sharps Collection
Chronic Disorders
Information Gathering
Glucose Screening
Medical Testing
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Phlebotomy Procedures
Butterfly Venipuncture
Blood Alcohol Testing
Tracking Specimens
Patient Confidentiality
Specimen Labeling Procedures
Safety Assurance
Medical Histories and Vital Statistics
Specimen Transportation
Sanitation and Sterilization
Data Recording
Patient Identification
Machine Calibration
Logical Thinking
Saline Flushes
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Goal Minded
Patient Monitoring
Answering Questions
Creative Thinking
Preparing Devices
Safety Rules Regulations
OSHA Regulations
Health Needs Education
Creative Solutions
Active Listening
Phlebotomy Functions
Hemoglobin Testing
Specimen Collection
Lab Equipment Operation
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Proper Storage Procedures
Reading Comprehension
Patient Interviews
Client Satisfaction
Strategic Methods
Urinalysis Testing
Venipuncture
Order of draw
Patient Care
Specimen handling
Sample and specimen collection
Butterfly needle technique
HIPAA Compliance
Patient confidentiality
Blood collection techniques
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Specimen labeling procedures
Communication abilities
HIPAA
Patient support
Blood culture collection
Data Entry
Medical terminology knowledge
Infection Control
Quality Control
Recording data
Pediatric phlebotomy
Paperwork Processing
Patient preparation
Syringe method
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Quality control guidelines
Geriatric phlebotomy
Skin puncture
Adaptable approach
Health Education
Attention to Detail
Customer Service
Finger Stick Method
Decision-Making
Data Confidentiality
Sample Collection
Relationship Building
Biohazard Policy Compliance
Instrument Sterilization
Complex Terminology Interpretation
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Work History
January 2023 - May 2023
0 yrs 4 mos
Frye Regional Medical Center - Hickory, NC
Phlebotomist
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols. Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios. Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment. Tracked collected specimens by initialing, dating, and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies. Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie. 10
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture. Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Used personal protective equipment correctly to protect coworkers and patients.
Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs. Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used. Reviewed patient records for accuracy and completeness. Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Organized daily work based on collection priority. Addressed questions and concerns to educate patients on collection process and procedures.
Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets. Collected blood samples in accordance with laboratory protocols and regulations.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Verified patients' identification for proper sample collection. Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
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Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Followed established safety protocols and standards to minimize risk of infection and injury.
Reviewed and processed requisitions for laboratory tests. Developed and implemented strategies to improve phlebotomy processes.
June 2020 - September 2020
0 yrs 3 mos
Delhaize America Food Lion
Food Lion Cashier
Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Worked flexible schedule and extra shifts to meet business needs Helped customers complete purchases, locate items and join reward programs
Restocked and organized merchandise in front lanes Collected and authorized payments of guests
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Checked identification for proof-of-age for alcohol and tobacco sales Mentored new team members on POS system operation, customer service strategies and sales goals
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Performed cash, card and check transactions to complete customer purchases
Operated a cash register to record transactions accurately and efficiently
Used a POS system to enter orders, process payments and issue receipts
Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
January 2020 - May 2020
0 yrs 4 mos
Atrium Health Lincoln
Patient Safety Attendant (PSA)
Assessed, organized and documented patient data to develop an appropriate plan of care
Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs Interacted with family, physicians and other disciplines regarding patient care
Participate in case reviews, consulting with the team caring for the patient, to evaluate the patients need and plan for continuing services Prepare and maintain records of patient progress and services performed, reporting changes in patient condition to manager or supervisor
Administer bedside or personal care such as ambulation or personal hygiene assistance
Assisted with feeding and monitored intake to help patients achieve nutritional objectives
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Answered patient assistance calls, assessed needs and offered qualified support
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bed bound individuals
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
Offering immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
Supported patient admissions, discharges and transfers to promote team productivity
Assisted nursing staff with respiratory, cardiopulmonary and physical therapies
Disinfected tools, equipment and surfaces between patients Completed necessary reports and documentation on time and to specifications
Provided family members with general health education and tips for patient care.
October 2019 - December 2019
0 yrs 2 mos
Gabes
Sales Associate
Received cash, checks and completed credit-card transactions from customers and employees
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Counted money to verify amounts and issued receipts for funds received
Compared totals on cash register with amount of currency in register to verify balances
Computed bill, itemized lists and tickets showing amount due, using adding machine or cash register
Describe merchandise and explain use, operation, and care of merchandise to customers
Recommend, select, and help locate or obtain merchandise based on customer needs and desires
Compute sales prices, total purchases and receive and process cash or credit payment
Answer questions regarding the store and its merchandise Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
March 2017 - August 2018
1 yr 5 mos
Zaxby's
Cashier
Received cash, checks and completed credit-card transactions from customers and employees
Counted money to verify amounts and issued receipts for funds received
Compared totals on cash register with amount of currency in register to verify balances
Computed bill, itemized lists and tickets showing amount due, using adding machine or cash register
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Greet customers entering establishment
Maintain sanitation, health, and safety standards in work areas Clean food preparation areas, cooking surfaces and utensils Verify that prepared food meets requirements for quality and quantity Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions Take food and drink orders and receive payment from customers Clean, stock, and restock work stations and display cases Wash, cut, and prepare food designated for cooking Serve orders to customers at windows, counters, or tables Prepare and serve beverages such as coffee and fountain drinks Assist customers by providing information and resolving their complaints
Establish or identify price of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners Answer customer questions and provide information on procedures and policies
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
Supervise others and provide on-the-job training
Offer customers carryout service at the completion of transactions. February 2016 - July 2016
0 yrs 5 mos
Dollar General
Sales Associate
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Greet customers and ascertain what each customer wants or needs Describe merchandise and explain use, operation, and care of merchandise to customers
Recommend, select, and help locate or obtain merchandise based on customers needs and desires
Answer questions regarding the store and its merchandise Compute sales prices, total purchases and receive and process cash or debit
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Watch for and recognize security risk, and thefts and know how to prevent or handle these situations
Inventory stock and requisition new stock
Ticket, arrange, and display merchandise to promote sales Exchange merchandise for customers and accept returns Clean shelves, counters, and tables
Open And close cash registers, performing task such as counting money, separating charge slips, coupons and vouchers, balancing cash drawers and making deposits
Bag or package purchases and wrap gifts.
October 2013 - November 2014
1 yr 1 mo
McDonalds
Cashier
Serve customers in eating places that specialize in fast service and inexpensive carryout food
Accept Payment from customers, and make change as necessary 17
Request and record customer orders,and compute bills using cash register, multi counting machines, or pencil and paper Clean and organize eating, service, and kitchen areas Notify kitchen personnel of shortages or special orders Communicate with customers regarding orders, comments, and complaints
Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, or coffee using proper safety precautions and sanitary measures
Select food items from serving or storage areas and place them in dishes, on serving trays, or in take out bags
Relay food orders to cook
Prepare and serve cold drinks, frozen milk drinks, or desserts using drink dispensing, milkshake, or frozen custard machines Collect and return dirty dishes to the kitchen for washing Monitor and order supplies or food items to restock as necessary to maintain inventory
Cook or reheat food items such as french fries
Wash Dishes, glassware, and silverware after meals Distribute food to servers.
Accomplishments
Trained and mentored several employees.
Awarded “Employee of the Month” in 2017.
Improved blood collection process by preparing supplies to match patient load.
Maintained compliance with OSHA, HIPAA and CLIA standards. 18
Made the dean's list and president's list for Cleveland community college for the year 2021/2022.
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Contact this candidate