Administrative Assistant Data Collection

Tiffany Stewart

Oxon Hill, Md ***** • 301-***-****• ****************@*****.***

Skills

Project Management: Leadership, communicating, negotiating, problem solving, and influencing project delivery

Sales:Support (email, phone, and in person), Sales Support (research: market, product, service, and client information), Promoting skills, maintaining customer relationships

Software: Microsoft Office Suite, Apple, Windows, adobe, Dentrix, DrChrono

Leadership Experience: Clearly explain expectations of goals and tasks to employees, Conflict resolutions,Decision making.

Software: Microsoft Office Suite, Apple, Windows, adobe,

Communication Skills: Letters, Emails, SMS,, interpersonal skills, Verbal Communication.

Problem Solving Abilities : Data Collection, time management, detail orientation, critical thinking,

Customer Service s : Data Collection, time management, detail orientation, critical thinking, Experience

The Ross Center, Washington D.C, Administrative Assistant, Patient Care Coordinator,December, 2023,- Current

Greet and check patients in order to collect personal, medical insurance information.

Skillfully manage incoming and outgoing correspondence, emails, and phone calls, ensuring timely responses and proper prioritization.

Manage daily office operation, including organizing file, scheduling appointments and coordinating meetings.

Mange daily emails, fax and patient inquiries.

Manage sensitive information with the utmost confidentiality and discretion, adhering to the company policies and procedures

Representing the department of implementing procedures and policies affecting the mental health system. District Dental Group Fairfax, VA, Front Desk/Patient Coordinator March, 2023-December,2023

Assistant 20 or more patients per day to meet monthly, annual, and daily goals, Answering Phones, Scheduling appointments,Confirmations, Check voicemails, follow up no shows/cancellations

Scan insurance approval/denial letters, and notify the management assistant of available records.

clinical case management. Filing, faxing and delivering memos daily.

Insurance Plans {State Insurance HMO/PPO }

Maintained incoming faxes, emails.

Preformed patient Copays, treatment planning, and insurance coding with all relevant electronic records Medical record request { internal or external}

Neibauer dental Waldorf,MD Business Assistant May 2022- February,2023 Front Desk/Patient Coordinator

Assistant 30 or more patients per day to meet monthly, annual, and daily goals

Respond to 20 or more patient questions and or concerns according to Heartland dental Policies daily to establish rapport and relationships with patients

Answering Telephones, Scheduling Appointments, Checking voice-mail on a daily basis, Maintaining Appointment Book, and Confirming Appointments daily to maintain rapport and maintain business to reach monthly goals Follow up on no shows/cancellation of Appointments as necessary to maintain schedule organization

Post charges and payments hourly to 30 or more patients accounts to maintain debt owed and insurance coverage daily to maintain revenue

Investigate insurance breakdowns daily to calculate copay and insurance coverage for 30 or more patients College Of Southern Maryland Waldorf, MD Receptionist July,2020– May, 2022,

Schedule and serves over 50 customers from a combination of walk-in, phone, and email inquiries from onboarding to scheduling for time management and build rapport

Assist at school events, programs, and meetings to over 7000 students and staff to ensure accuracy and organization Seen as an expert in sales by employees daily resulting in trusted training 4 new employees

Prioritizing and meeting important deadline for upcoming semesters for students.

Arrange business meetings for academic advisors and directors.

Secretary of ACE monthly meetings.

Checking Inventory of any office supplies needed. Education

College Of Southern Maryland La Plata, MD General Studies:Communications AA August 2018- presen v

Learn about effective speech, develop relationships through effective communication, and overcome the uncertainty in intercultural communication

Learn about and how to write press releases, long-form articles, and technical documents

Learn how to use communication to maneuver through common careers in this field include film and video editors, announcers, public relations, news reporters, and authors

Volunteer activities

Homebound Senior assistance and cleaning May 2016 – November 2018 Catherine Foundation May 2014 – November 2018

Contact this candidate