Sales Consultant Account Manager

Donald Phillips

*** ****** ** - ****** ** *****

*************@*****.*** 313-***-****

• Objective: To secure a position where I can use all of my skills acquired over 21 years of experience in the auto industry to help the Company in any way possible. Experience:

Sir Walter Chevrolet – Sales Consultant – Raleigh, NC – June 2023 – March 2024

• Keeping up with all new functions available in all models: Both Electric and Gasoline

• Complete all documents in a timely fashion to ensure the sale is a smooth experience

• Deliver vehicles to customers and ensure they understand all aspects of the vehicle, both standard and intricate

• Build and maintain repour with both old and new customers MarketSource/Ford Program – Regional Account Manager – Charlotte Region – February 2017 – May 2023

• Work as an integral member of the dealership management

• Identify strengths and opportunities to improve profitability

• Train Sales and F&I managers on the best practices of their respective departments

• Verify compliance with both state and federal laws

• Develop a 6-Month plan with upper management with goals and methods in which to achieve

• Continue to educate all members of dealerships on new sales tactics to improve customer service relations Sir Walter Chevrolet – Finance Manager – Raleigh, NC – November 2013 – February 2017

• Ensure proper completion of all documents including contracts and state registration forms

• Increase dealership profits from the sale of products including extended service contracts

• Build strong client relationships by making sure all customers are treated fairly and professionally

• Protect the dealership by ensuring all legal standards are met Westgate Chrysler – Sales Consultant – Raleigh, NC – September 2012 – July 2013

• Assist customers in selection of the vehicle that best suits their needs

• Negotiate cost of vehicles

• Ensure all documents to complete the sale are included into the deal

• Follow up with all customers to ensure satisfaction Chris Leith Dodge Kia – Sales Consultant - Wake Forest, NC – May 2011 – September 2012

• Locate specific vehicles for customers

• Work with customers to find the best option in the budget they have provided

• Building a strong client base to ensure return and referral business

• Deliver vehicles to customers including off site if requested Education:

• Renaissance High School - Graduated 1986

Other:

• United States Marine Corps – August 1986 – June 1991 References:

• Available Upon Request

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