Customer Service Production Worker

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Kisha Rucker

404-***-**** **************@*****.*** Buford, Ga 30519 Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

• Problem Solving • Safety Procedures • Mechanical Aptitude

• Physical Stamina • Active Listening • Material Handling

• Adaptability and Flexibility • Critical Thinking Assembly Line Production Worker

Tacg- Toyota, 2018 - 2024

• Production line work

• Helped keep lines moving with consistent momentum and deliberate action.

• Used various machines, measuring devices, and hand tools to accomplish assembly tasks.

• Followed manufacturing instructions and customer specifications to build compliant products.

• Verified completed product functionality as part of routine quality assurance protocol.

• Prepared parts and sub-assemblies for further processing. Picker Packer

Global Distribution, 2015 - 2015

• Shipping and receiving

• Checked containers for damage or defects.

• Customized packaging and padding options based on specific item shapes and materials.

• Fulfilled orders using pick lists, order management software and RF scanners.

• Avoided errors by accurately reading work tickets and pulling merchandise. Production Worker

Carter's Distribution Center, 2014 - 2014

• Set up and operated production machinery according to specific standards and company protocols.

• Adjusted work to match specifications set for different products and orders.

• Possess effective communication skills, and work well with others at all levels. EDUCATION

• Reported on production inefficiencies to supervisor to improve processes.

• Collaborated with team to produce time-critical results in busy environment. SAP Consultant

McKesson Medical Surgical Warehouse, 2013 - 2014

Performed regular system audits to assess performance, identify inefficiencies, and recommend corrective actions.

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• Configured roles and managed users for different segments of SAP.

• Provided ongoing support for clients experiencing issues or requiring assistance with their SAP systems. Facilitated flow of communication and requirements as proactive conduit between users and software development team.

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• Resolved incidents and service requests through SAP and CRM configuration. Customers Service

Sam's Club Warehouse, 2004 - 2013

• Consistent accurate transaction

• Built a rapport with customers and proposed different products based on their needs Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems.

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College Prep Diploma

Brown High School, Atlanta, Georgia, Jun 1991

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