Customer Service Patient Care

ZYLLAH SEREAL

PROFILE

Hello my name is Zyllah Sereal, I have always been a bubbly, fun and outgoing person, I’m working towards getting more involved with the medical field, putting smiles on peoples faces and just making the world a better place one patient as a time. As well as putting more phlebotomist on the board and being noticed.

EXPERIENCE

TEACHER,START SMART ACADEMY,LA MARQUE TX,2020 -2021

· Engage with children and their education.

Clean up behind myself and my classroom

· Being precise and patient with each student Compassion for any student that gets hurt, celebrating a birthday, or because the student has accomplished a goal.

· Leadership making sure my class is safe and under control, leading them to success. Responsibility, talking to parents, and ensuring each child gets to the correct parent or guardian.

WALMART, LEAGUE CITY TX, 2023 MARCH-AUGUST 2024

· Acknowledge and greet customers with a smile

· Answer customer questions

· Help customers find the products they are looking for

· Assist fellow associates as needed throughout the store

· Keep your area stocked, clean, and safe.

· Crossed trained in all areas of the store

DAVITA DIALYSIS AUGUST 2024-RECCENT

• .cannulation

• .cleaning machines

• .customer service

• .time management

• Checking on patients every 30 minutes

• Multitasking

414 Havenstone lane La marque to,77568 409-***-**** *********@*****.*** With each of these jobs I’ve learned customer service skills, how to better assist and upset customer have patience with every thing and people,I’ve learned to take integrity In places some people lack and also help when need because it’s not always going to be that person struggling some day I could too!

EDUCATION

August 2018 - March 2022

Dickinson High school - High School Diploma

College of the Mainland- Texas city - pre-Nursing

Awards

Phlebotomy certificate

BLS /CPR Certificate

Patient care technician

SKILLS

• Problem solving

• working together in groups

• Having a positive attitude

• Time management

• Excellent communication

• Scheduling appointments

• Microsoft Word

• Microsoft Outlook

• Resolve customer complaints via phone and in person regarding sales and service.

• Reaching out to almost 300 customers monthly, to remind them of payments.

• Overseas operations, and maintain the facility and its surrounding grounds

• Receive payment and post amounts paid to customer accounts .

• Resolving payment discrepancies and disputes on behalf of the company

• Excel

AWARDS

Phlebotomy certificate

BLS /CPR Certificate

Patient care technician

References

La’Monica knight

Deshanda barrow

Brittany Mathew

Alexis Castro

Contact this candidate