Customer Experience High School

Francine Madkins

**********@*****.***

662-***-**** Marks, MS

SUMMARY OF QUALIFICATIONS

Customer experience representative and cashier with over 4 years as a proven leader able to multitask missions, projects, and programs. Proven ability to combine vision, ingenuity, and strong business acumen with well-developed leadership qualities to support organizational effectiveness, reach, and overall expansion.

EDUCATION

North Panola High School (05/2012)

High School Diploma

WORK EXPERIENCE

07/2016-4/2020, Customer Experience Representative/Cashier, McDonalds (Marks, MS)

● Achieved sales goals through product recommendations to guests

● Assisted with the flow of guests by taking food and drink orders as needed

● Cash handling and end of day revenue reconciliation and applicable paperwork

● Implemented strategies to improve customer experience

● Dedicated to providing outstanding customer service and received numerous outstanding customer comments

● Maintained a cheerful, friendly attitude towards customers while correctly operating the cash register.

● Resolved customer needs using professionalism and sensitivity Skills

● Patience

● Dependability

● Interpersonal skills

● Conflict resolution

● Active listening

● Adaptability

● Empathy

● Decision-making

Contact this candidate