Office Manager Project Management

Dereka L. Crandol

***-* ***** **., **********, NC 27834 252-***-**** *************@*****.***

SUMMARY

Detail-oriented and experienced Tax Credit Property Manager with over 8 years in managing affordable housing properties. Proven track record in compliance with federal, state, and local regulations, as well as effective tenant relations and property maintenance oversight. Excellent organizational and communication skills, dedicated to maximizing property performance and tenant satisfaction

HIGHLIGHTS

● New employee orientation Staff training and development E-Verify Certified Employment tax knowledge LIHTC Tax Credit Knowledge Maintains confidentiality People-oriented

HUD Knowledge HR Policies and procedures Organize Section-8 Knowledge Education

POLITICAL SCIENCE B.A 12/2010 TENNESSEE STATE UNIVERSITY Experience

TAX CREDIT PROPERTYMANAGEMENT BARRETT PLACE APARTMENTS 08/2022- 11/2024 Manage daily operations of 96 affordable housing units, ensuring compliance with HUD and IRS regulations. Conduct regular property inspections and oversee maintenance to ensure high living standards for tenants. Prepare and submit annual compliance reports, including tenant certifications and income verifications. Develop and implement marketing strategies to maintain high occupancy rates. Foster positive tenant relations through effective communication and prompt resolution of issues. 100%Occupancy

ASSISTANT MANAGER SUMMER GREEN APARTMENTS 05/2018- 8/2022 · Focus on tenant screening and lease administration.

· Supported the preparation of budgets and financial reports to track property performance.

· Coordinated maintenance requests and liaised with contractors for timely service delivery.

· Organized community events to enhance tenant engagement and satisfaction. · STAFFING MANAGER THE ACTION GROUP 10/2014-05/2018

· Managed recruiting strategies including job descriptions, diversity initiatives, workforce planning, finalized employment offers, collaborate with hiring managers to prepare staffing strategy for existing and future needs, Processed Payroll; ordered supplies; conduct urine preliminary drug screens.

COMMUNITY MANAGER CAROLINA COVES APTS. 05/2011-10/2014

· Manage team of seven engaged in property management operations for residential communities and in ensuring long term profitability. Hire, recruit, and develop staff with the goal of ensuring excellent services, business orientation, and internal promo ability. Basic knowledge of Fair Housing laws and OSHA requirements. Managed up to 100 units with four different programs: HUD, Tax Credit, Key Program Based and Section-8. Yardi software experience

· Key Accomplishment:

Exceeded annual occupancy objective of 98%

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