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Customer Service Home Improvement

Location:
Sun City, AZ
Posted:
November 19, 2024

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Resume:

Roger Vater

Lowe’s Companies - Cashier

***** *. ********* ****

Sun City, AZ 85351

623-***-****

**********@*****.***

OBJECTIVE

To combine my life and work experience with an innate desire to continually learn with a move into the role of Full Time Cashier at Lowe’s Home Improvement.

EDUCATION —

EXPERIENCE

2017-2020 - Multiple Lynda.com/Linkedin technical courses on: Network Administrator, Javascript, Apple tvOS, Android App Development, iOS App Development, CSS

1985 - Tidewater Community College (Virginia): Advanced Microprocessors, Computer Interfacing, A/D, D/A, Data Analysis

1982 – Chemeketa Community College (Oregon): Advanced electronics – circuit design, PC board building, maintenance

1976-1977 - Bates Technical School (Washington): Television Broadcasting Certificate

1976 - Washington State University (Washington): Electrical Engineering, Ham Radio License

1974-1976 - Skagit Valley College (Washington) - Electronics Technology + Computer programming / mainframe operation + Radio Station KSVR-FM

1972-1974 - Western College (Oregon) – Liberal Arts + Radio + Electronics

September 2021 – Current

Walmart – Auto Care Center – Service Writer, Shop manager, Cashier

Open the shop, assess technician staffing, manage work flow, review appointments

greet each customer, determine service needs, write all service jobs,

provide excellent customer service, answer all questions in-person and

on the phone. Schedule appointments, work interactively with technicians to deal with any issues and manage work flow, write-up and transact all warranties, based on company policies, Cash-out all work orders and explain details to customers. Lookup parts and components in books and computers for customer needs. Up-sell various high-profit service items.” Stock shelves with automotive parts and accessories. Keep bay, counter and common areas clean and neat.

Provide excellent customer service.

September 2020 – January 2021

United Parcel Service (UPS) – Seasonal Delivery Driver

August 2004 – July 2020

Manager • TV Station Manager/Broadcast Engineer • Tulalip Tribes

January 1990 - August 2004

Supervisor/Lead Editor/Chief Editor • Training, Leading, Technical Standards Development, Analog Video/Audio Editing, CD/DVD authoring, Web Design • KVOS-TV 12/STUDIO 12

March 1984 - January 1990

Technical Director • Managed All Network Shows, Edited Video/Commercials/Promos • CBN/Family Channel

October 1983 - March 1984

1” On-Line Editor, Lead 2” Editor • Video Engineer, Engineering, Commercials, Promotions, Shows • KXTX-TV Ch. 39 - Dallas, TX

October 1981 - October 1983

Technical Operations Supervisor • 1” video Editor, Technical Director, Audio, Video, CG Operator, Master Control, Supervise and Trained All Technical Staff • KECH-TV Ch.22 - Salem, OR

March 1979 - October 1981

Studio Supervisor and Lead 2” video Editor • Technical Direction, Coordinated All Studio and Post-Production • KXTX-TV Ch. 39 - Dallas, TX

February 1977 - March 1979

Chief Engineer • Installed, Repaired and Maintained all TV and Radio Equipment • KINY-AM & TV Ch. 8 (NBC) Juneau, AK

KEY SKILLS —

RECENT ACCOMPLISHMENTS

Broadcast Engineering

Technical Direction

SD/HD Streaming

TV/Video Production

Project Management

Marketing

Project Planning

Digital Editing

Format conversions

Final Cut Pro

Premiere Pro

Photoshop

After-Effects

Zaxwerks 3D animation

Android/iOS App Dev.

Roku development

All engineering and planning to create Tulalip TV HD, as well as SD channels on Tulalip Broadband

Developed / manage www.TulalipTV.com, including 24/7 live HD streaming

Developed Tulalip TV iOS / Android Apps with Live Streaming and hundreds of on-demand videos

Developed Tulalip TV Roku App with Live Streaming and hundreds of on-demand videos

Developed Tulalip TV FireTV App with Live Streaming and hundreds of on-demand videos

VOLUNTEER

Zazu’s House Parrot Sanctuary

Developed / Manage website – www.zazushouse.org

Developed / Manage Facebook Page – Zazu’s House Parrot Sanctuary

Developed Facebook Business for donations

Setup Square Credit Card processing system for donations

REFERENCES

Available Upon Request



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