Talent Acquisition C T
Resume:
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C O N T A C T C A R E E R O B J E C T I V E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Recruitment and Talent Acquisition:
Employee Relations
HR Strategy and Planning
Leadership and Team Management
Bachelor of Science in Human
Resources
Faulkner University
2004-2009
Administrative Coordinator
Interfirst Mortgage Company
Collaborated seamlessly with loan officers, clients, team leads/managers, underwriters, operations teams, and title companies to ensure efficient communication and workflow. Diligently managed the disclosure of applications and Loan Estimate (LE) packages, emphasizing timely completion and thorough follow-up to ensure the completeness of applications
(1003).
Conducted comprehensive analysis of credit reports, Integrated Mortgage Disclosures (IMC), income documents, assets, contracts, appraisals, and titles. Leveraged available resources to ensure loans adhered to established guidelines. Utilized automated underwriting systems (AUS) to run underwriting decisions, streamlining the loan processing workflow and ensuring adherence to industry standards. November 2021-March 2022
Dedicated and results-oriented Human Resources Manager with a proven track record in driving organizational success through strategic human capital management. Adept at implementing HR initiatives that enhance employee engagement, streamline operations, and foster a positive workplace culture. Seeking a challenging role where my expertise in talent acquisition, employee development, and HR strategy can contribute to the overall success and growth of a dynamic organization. Committed to promoting a collaborative and inclusive work environment while ensuring compliance with employment laws and regulations.
J O I P H A L O
H U M A N R E S O U R C E M A N A G E R
Training and Development
Technology Proficiency
Budgeting and Resource Management
Ethical Decision-Making
Center For Fair Housing March 2022-Present
Proficiently manage phone calls and warmly welcome visitors, creating a positive first impression for the organization. Demonstrate exceptional organizational skills by efficiently scheduling appointments and maintaining meticulous calendars. Coordinate and facilitate various meetings, ensuring smooth communication and collaboration among staff members. Efficiently handle incoming and outgoing mail, streamlining the distribution process for enhanced office functionality. Skillfully craft professional communications, including memos, emails, invoices, reports, and other essential correspondence. Demonstrate strong writing and editing abilities, producing high-quality documents ranging from letters to comprehensive reports and instructional materials.
Establish and maintain systematic filing systems, both electronic and physical, ensuring easy retrieval of essential documents. Loan Processor
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9770 Argyle Rd Irvington, Al 36544
C O N T A C T
H U M A N R E S O U R C E M A N A G E R
W O R K E X P E R I E N C E
R E F E R E N C E S
Lisa Williams
Karran Dixon
Store Manager
Hibbett Sports
Coordinated store operational requirements by scheduling and assigning employees, ensuring efficient workflow and timely completion of tasks. Recruited, selected, oriented, and trained employees to maintain a skilled and motivated store staff.
Managed and appraised job results through coaching, counseling, and discipline, fostering a positive work environment. Prepared and managed annual budgets, analyzed variances, and initiated corrective actions to achieve financial objectives. Established rapport with customers and key stakeholders to identify current and future customer requirements.
Approved contracts and maintained inventories to ensure availability of merchandise and services.
Formulated pricing policies, reviewed merchandising activities, and analyzed financial statements for profitability ratios.
Studied advertising, sales promotion, and display plans to effectively market merchandise.
July 2019-March 2020
Registrar
Anna F. Booth Elementary School
Executed standard office procedures, ensuring seamless operations. Managed comprehensive record-keeping, including student and attendance records.
Responsibly handled office telephone duties, efficiently routing calls and providing requested information.
Sorted and distributed all incoming mail, including MCPSS mail bag and U.S. Postal services.
Maintained an accurate teacher attendance log and substitute employee work records.
Recorded and managed a log of visitors, overseeing the sign-in/out roster. Assumed responsibility for various office duties as assigned. Collaborated with teachers to facilitate the preparation of instructional materials.
Entered and maintained student demographics accurately. Adhered to all duties assigned by the principal or supervisor. July 2017-July 2019
J O I P H A L O
Customer Service Representative
Century Bank
Confidentiality Management: Maintained the highest level of confidentiality with all sensitive information acquired during daily operations. Stakeholder Relationship Management: Represented the bank effectively, contributing to the expansion of positive relations with customers, potential clients, and colleagues.
Compliance Adherence: Consistently adhered to departmental and company policies, procedures, and regulatory standards, ensuring a compliant and secure operational environment.
Account Management: Demonstrated proficiency in opening and closing various types of accounts, both personal and business, ensuring accuracy and compliance with established protocols.
Customer Service Excellence: Provided and maintained a high standard of customer service, contributing to overall customer satisfaction and loyalty. Team Leadership: Stepped into the role of a team leader in the absence of the supervisor, ensuring seamless bank operations and adherence to established procedures.
Loan Application Assistance: Assisted customers in navigating the loan application process for both personal and business purposes, demonstrating a commitment to meeting their financial needs.
May 2020- November 2021
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